Tripgain Travel and Expense Management Solutions | Product Support Engineer | bangalore
1 week ago
As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing.
You will provide Support via Channels such as Email, Chat & Social Media around the clock 24/7.
Also actively participate in the Product Team, Engineering Team, Customer Success Team, and Customer Engineering Team for incorporating customer feedbacks and improve product.
Desired experience:
Min 1 year.
In-depth knowledge of fundamentals on networking concepts
Strong verbal and written communication skills in English
Analytical and problem-solving skills
Basic technical troubleshooting skills (L1)
Preferred hands-on Exp on or at least a good understanding of the below tools such as CURL /Postman / SOAPUI
Experience in supporting any SAAS product
What will you do?
Take ownership of support tickets and manage effective customer communication
Ability to understand customer issues with business impact and maintain the defined SLA for better customer experience
Participate in training new joinees.
Discuss with business and product team and give customer feedbacks
ReplyForward
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing.You will provide Support via Channels such as Email, Chat & Social Media...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeRole in nutshell:As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing.You will provide Support via Channels such as Email, Chat &...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social Media...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeCompany DescriptionTripGain is India's first Travel Marketplace for Business Travellers and Corporates with an Integrated expense management solution. The company focuses on building products that help Corporate/Business Travelers better manage their travel and achieve savings. TripGain is based in Bengaluru.Role DescriptionThis is a full-time on-site role...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeRole in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email,...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeRole in nutshell:As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email,...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeCompany Description TripGain is India's first Travel Marketplace for Business Travellers and Corporates with an Integrated expense management solution. The company focuses on building products that help Corporate/Business Travelers better manage their travel and achieve savings. TripGain is based in Bengaluru. Role Description This is a full-time on-site...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeCompany DescriptionTripGain is India's first Travel Marketplace for Business Travellers and Corporates with an Integrated expense management solution. The company focuses on building products that help Corporate/Business Travelers better manage their travel and achieve savings. TripGain is based in Bengaluru.Role DescriptionThis is a full-time on-site role...
-
Product Support Engineer
1 week ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social...
-
Product Support Engineer
2 days ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social...
-
Product Support Specialist
1 week ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeRole in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...
-
Product Support Specialist
17 hours ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeRole in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...
-
Enterprise SAAS Sales Specialist
4 days ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeCompany Description TripGain is India's first Travel Marketplace for Business Travellers and Corporates with an Integrated expense management solution. The company focuses on building products that help Corporate/Business Travelers better manage their travel and achieve savings. TripGain is based in Bengaluru. Role Description This is a...
-
Enterprise SAAS Sales Specialist
5 days ago
Bangalore, India Tripgain Travel and Expense Management Solutions Full timeCompany Description TripGain is India's first Travel Marketplace for Business Travellers and Corporates with an Integrated expense management solution. The company focuses on building products that help Corporate/Business Travelers better manage their travel and achieve savings. TripGain is based in Bengaluru. Role Description This is a...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeEducational Background: B.Tech / M.Tech / MCA Job Description: We are seeking an experienced Java Developer to join our dynamic team in Bangalore. The ideal candidate should have at least 3 years of experience and a strong background in developing world-class tech applications. Key Responsibilities: Develop and maintain high-quality Java applications....
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeEducational Background: B.Tech / M.Tech / MCAJob Description:We are seeking an experienced Java Developer to join our dynamic team in Bangalore. The ideal candidate should have at least 3 years of experience and a strong background in developing world-class tech applications.Key Responsibilities:Develop and maintain high-quality Java applications.Work with...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeJob Title: Sales ManagerLocation: Bangalore/Gurugram/Mumbai/Gujarat/HyderabadWork Type: Work from OfficeJob Summary:We are looking for a dynamic Sales Manager with at least 2 years of experience in ERP/software Sales. The ideal candidate will be responsible for driving sales initiatives targeted at enterprise clients and will possess strong communication...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeJob Description:We are seeking an experienced Java Developer to join our dynamic team in Bangalore. The ideal candidate should have at least 4 years of experience and a strong background in developing world-class tech applications.Key Responsibilities:Develop and maintain high-quality Java applications.Work with XML parsing, MySQL, and JSON parsing.Integrate...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeJob Title: Sales Manager Location: Bangalore/Gurugram/Mumbai/Gujarat/Hyderabad Work Type: Work from Office Job Summary: We are looking for a dynamic Sales Manager with at least 2 years of experience in ERP/software Sales. The ideal candidate will be responsible for driving sales initiatives targeted at enterprise clients and will possess strong...
-
bangalore, India Tripgain Travel and Expense Management Solutions Full timeJob Title: Sales ManagerLocation: Bangalore/Gurugram/Mumbai/Gujarat/Hyderabad Work Type: Work from OfficeJob Summary:We are looking for a dynamic Sales Manager with at least 2 years of experience in ERP/software Sales. The ideal candidate will be responsible for driving sales initiatives targeted at enterprise clients and will possess strong communication...
