ServiceNow Project

22 hours ago

India People Prime Worldwide Full time
They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title: ServiceNow CMDB

Lead the design, development, and maintenance of the CMDB within the ServiceNow platform.

Collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.

Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.

Develop and maintain CMDB documentation, including data models, workflows, and processes.

Perform regular audits and data quality checks to identify and resolve discrepancies.

Integrate the CMDB with other IT Service Management (ITSM) processes and tools.

Stay up-to-date with ServiceNow CMDB best practices and industry trends.

Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.

Experience

experience in CMDB development and administration within the ServiceNow platform.

Proven experience leading CMDB projects and teams.

In-depth knowledge of ITIL processes and best practices.

Experience with integrating CMDB with other ITSM processes and tools.

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