TCS Hiring for Flexera Architect- Cloud Contact Center

2 weeks ago


bangalore, India Tata Consultancy Services Full time

Job Title: Flexera Architect- Cloud Contact Center Location: PAN India Experience: 8 to 10 Years Job Description: Hands-on experience in ITAM Tools – FlexeraOne and FlexNet Desired Competencies (Technical/Behavioral Competency): Must-Have - Minimum 6 years of experience in ITAM tool implementation – FlexeraOne, FlexNet and Discovery tools. - Create architecture diagram for agent based and agentless scans with ITAM tools. - Knowledge on SaaS based discovery and lifecycle management - Design project plan and implementation plan for ITAM tool - Agreement understanding, Entitlement gathering, data validation, discovery monitoring, reporting, compliance monitoring, gap analysis, and reclaim process. - Design and develop Flexera data model to support process integrations - Ensure coordination with stakeholders to gather data and ensure quality, accuracy and completeness of data in the tool. Able to analyze major publisher’s license rules and optimize them. - Review the ELA and maintain OEM privilege portal to validate entitlements. - High Level understanding on CCO and FinOps models - Should have detailed understanding on SAM attributes in atleast 1 ITAM tool preferably FlexeraOne . - Operate SAM activities and ensure deliverables. - Knowledge of core Flexera models and configuration is mandatory - SCCM JAMF and agent deployment mechanism knowledge is recommended. Good-to-Have: ITIL Certification Certified Flexera Admin / Developer (Mandatory) Certified Software Asset Manager (CSAM) – Preferred Kind Regards, Priyankha M



  • bangalore, India Tata Consultancy Services Full time

    Job Title: Flexera Architect- Cloud Contact Center Location: PAN India Experience: 8 to 10 Years Job Description: Hands-on experience in ITAM Tools – FlexeraOne and FlexNet Desired Competencies (Technical/Behavioral Competency): Must-Have - Minimum 6 years of experience in ITAM tool implementation – FlexeraOne, FlexNet and Discovery tools. - Create...


  • bangalore, India beBeeCloud Full time

    Job Summary:A cloud-based contact center architect is responsible for designing and implementing end-to-end solutions that infuse AI capabilities to enhance operational excellence.Key Responsibilities:Develop comprehensive designs for cloud-based contact centers utilizing Genesys Cloud CX, NICE CXone, Amazon Connect, or Five9 platforms.Integrate AI...


  • bangalore, India Tata Consultancy Services Full time

    Job Title: Genesys cloud implementation expert - Cloud Contact Center Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...


  • bangalore, India Tata Consultancy Services Full time

    Job Title: Nice CX one implementation expert-Cloud Contact Center Architect Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...


  • bangalore, India Tata Consultancy Services Full time

    Job Title: Nice CX one implementation expert-Cloud Contact Center Architect Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...


  • bangalore, India Tata Consultancy Services Full time

    Job Title: Nice CX one implementation expert-Cloud Contact Center ArchitectLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...


  • bangalore, India Tata Consultancy Services Full time

    Job Title: Flexera Architect- Cloud Contact Center Location: PAN India Experience: 8 to 10 Years Job Description: Job Responsibilities: Delivering IT-OT Network segmentation as per IEC 62443 – Designing, implementation Template defining OT Asset inventory collection, IT-OT Network Reference architecture as per Purdue Model Provide OT network security...


  • bangalore, India Flexera Full time

    UI Engineering Manager ***This role is an engineering role and not related to user experience. As the UI engineering manager for Flexera’s Engineering global UI team, you will be a leader that drives UI strategy and roadmap deliveries across the UI environment of our application that solves real and challenging industry problems for our customers. Flexera...


  • bangalore, India Flexera Full time

    UI Engineering Manager***This role is an engineering role and not related to user experience.As the UI engineering manager for Flexera’s Engineering global UI team, you will be a leader that drives UI strategy and roadmap deliveries across the UI environment of our application that solves real and challenging industry problems for our customers.Flexera...


  • Bangalore, Karnataka, India Flexera Full time

    Flexera saves customers billions of dollars in wasted technology spend A pioneer in Hybrid ITAM and FinOps Flexera provides award-winning data-oriented SaaS solutions for technology value optimization TVO enabling IT finance procurement and cloud teams to gain deep insights into cost optimization compliance and risks for each business service Flexera One...