TCS Hiring for Genesys cloud implementation expert
2 days ago
Job Title: Genesys cloud implementation expert - Cloud Contact Center Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) - Must have experience in AI, Gen AI and Agentic AI solutions (offered by any hyperscalers or 3rd party conversational AI providers) - Must have worked on AI, Gen AI and Agentic AI capabilities Contact Center's offer for Prediction, self-service, augmentation and enhance operational excellence - Must have experience in desinging end-to-end AI enabled Contact Center solution for a large enterprise customer (B2C) - Cloud Contact Center Architect certifications are preferred Responsibilities: - Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) - Responsible for infusing AI into the Contact Center solutions - Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications - Conduct solution reviews to identify gaps and propose tangible recommendations - Ability to ensure the solution is in compliance with customer's security standards - Ability to callout risks (if any) at the early stage of the project - Mentor / guide implementation team - Create PPT presentation Kind Regards, Priyankha M
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Senior Expert in Genesys Cloud Development
2 days ago
bangalore, India beBeeDeveloper Full timeSenior Genesys Cloud Developer PositionJob Overview:We seek a highly skilled Senior Genesys Cloud Certified Developer with extensive expertise in Genesys Cloud CX capabilities.The ideal candidate will have hands-on experience deploying and configuring Genesys Cloud instances, designing voice and digital interaction flows, and integrating with external...
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Genesys Cloud Developer
2 weeks ago
bangalore, India HireAlpha Full timeAbout the Role We are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in deploying and configuring Genesys Cloud instances from the ground up, including SIP trunks, voice gateways, edge devices, and WebRTC phones. This role...
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Genesys Cloud Developer
3 weeks ago
bangalore, India Deloitte Full timeGenesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in...
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bangalore, India Tata Consultancy Services Full timeJob Title: Nice CX one implementation expert-Cloud Contact Center ArchitectLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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bangalore, India Tata Consultancy Services Full timeJob Title: Nice CX one implementation expert-Cloud Contact Center Architect Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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bangalore, India Tata Consultancy Services Full timeJob Title: Nice CX one implementation expert-Cloud Contact Center Architect Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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Genesys Cloud CX Platform Specialist
3 weeks ago
bangalore, India Tata Consultancy Services Full timeJob Title: Genesys Engage/Genesys Cloud CX Platform Specialist – Routing Domain Location: Pune Experience: 5 - 12 Years Job Description: We are seeking a highly skilled Genesys Engage Platform Specialist with expertise in Routing Domain configuration and management. The ideal candidate will be responsible for the design, implementation, maintenance, and...
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Principal Genesys Cloud Cx Consultant
2 weeks ago
Bangalore, Karnataka, India Miratech Full timeCompany Description Miratech helps visionaries change the world We are a global IT services and consulting company that brings together enterprise and start-up innovation Today we support digital transformation for some of the world s largest enterprises By partnering with both large and small players we stay at the leading edge of technology remain nimble...
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Genesys Engineer
2 weeks ago
bangalore, India TP Full timeKey Responsibilities:Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development.Create and maintain custom scripts (JavaScript, Python) to enhance platform...
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Genesys Engineer
2 weeks ago
bangalore, India TP Full timeKey Responsibilities: Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development. Create and maintain custom scripts (JavaScript, Python) to enhance platform...
