Technical support executive
4 weeks ago
Job Title: Tech Support Executive Department: Support Reports to: Support Manager Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problems.
Responsibilities - Understanding customer requirements.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Ability to provide alternative solutions to customers.
- Timely resolution of customer queries.
- Onboarding clients on video calls.
Requirements and Skills - 1 year Customer service experience required.
- Excellent communication skills.
- Knowledge of Google sheets and Excel.
- Knowledge of Excel formulas like v-lookup, pivot tables, query and import range etc.
- Email writing skill is a must.
Interested candidates can apply or share their updated CVs at refer.essvee@gmail.com Current Openings ( Naukri ) : Current Openings ( Linkedin ) : Thanks & Regards, Saumya 8707346870(Whats App or call)
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Gurgaon, India Essvee Consultant Full timeJob Title: Tech Support Executive Department: Support Reports to: Support Manager Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problems. Responsibilities - Understanding customer requirements. - Collaborate with team members to achieve...
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