Technical support executive

4 weeks ago


Gurgaon, India Essvee Consultant Full time

Job Title: Tech Support Executive Department: Support Reports to: Support Manager Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problems.

Responsibilities - Understanding customer requirements.

- Collaborate with team members to achieve better results.

- Gather feedback from customers or prospects and share with internal teams.

- Ability to provide alternative solutions to customers.

- Timely resolution of customer queries.

- Onboarding clients on video calls.

Requirements and Skills - 1 year Customer service experience required.

- Excellent communication skills.

- Knowledge of Google sheets and Excel.

- Knowledge of Excel formulas like v-lookup, pivot tables, query and import range etc.

- Email writing skill is a must.

Interested candidates can apply or share their updated CVs at refer.essvee@gmail.com Current Openings ( Naukri ) : Current Openings ( Linkedin ) : Thanks & Regards, Saumya 8707346870(Whats App or call)



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