Training Manager

2 weeks ago

Gurgaon, India Vetic Full time

About UsAt Vetic , we believe pets deserve the same quality healthcare as humans.Ourmission isto provide holistic, advanced, and compassionate care for pets, making it accessible and stress-free across India. With over 150 expert veterinarians, including multi-specialty specialists, and 50+ pet healthcare centres in 11 cities, we have served 1,00,000+ pets with love and dedication. Our comprehensive servicesinclude consultations, vaccinations, grooming, in-house diagnostics, blood tests, on-premise X-rays, USG, surgeries, in-patient care, and a fully equipped pharmacy. We also offer pet food and accessories with 90-minute home delivery. Through our app, pet parents can access all-in-one solutions for healthcare, book appointments or grooming sessions, manage medical records, and shop for pet essentials. With locationsin Gurgaon, Delhi, Noida, Ghaziabad, Mumbai, Pune, Bangalore, and Hyderabad. Vetic is transforming pet healthcare across the nation.Must Have’s :• Bachelor's degree in Communications, Human Resources, Education, or related field• 3-5 years of proven experience as a corporate trainer, communications trainer, or in L&D roles• Experience in customer service, healthcare, or industries preferred• Background in training customer-facing teams and business development professionalsYour Day :• Design and implement comprehensive communication training programs tailored for CX agents and business development professionals• Conduct workshops, seminars, and interactive training sessions focused on veterinary communication nuances• Create engaging training materials including videos, presentations, and assessment tools• Strong analytical thinking and problem-solving capabilities• Ability to assess training needs and measure program effectiveness• Project management skills for managing multiple training initiative Data analysis skills for interpreting training metrics and ROI

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