Onsite it support
1 month ago
- Help others in person and online to resolve their tech problems.
- Deploy, manage, and ship our inventory of endpoints
- Provide basic to mid-tier Okta support to users.
- Provide technical support with Zoom/experience setting up, administering, and troubleshooting Zoom rooms.
- Recover Hardware from users, reimage/configure, and redeploy.
- Manage a ticket queue and seek opportunities to improve efficiency of work.
Qualifications
- A college degree or completion of a technical program (Computer Science, Information Systems, or other STEM field).
- 4-5 years’ experience within technical support
- Experience with enterprise Saa S (G Suite, Slack, Zoom, Okta, Simple MDM, etc)
- Knowledge of Apple products, Androids, and Windows PCs (Mac Book's, i Phone, Android, Windows OS, etc.)
- Software re-imaging of laptops
Pay range for this position is 107,000 - 134,000 INR Monthly.
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