Field Support Engineer
3 days ago
Avaso
is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.
Website : Summary
Position: Field Support EngineerLocation: Bengaluru, IndiaPosition type: Full time
Job Description:
Candidate will provide IT field support including, but not limited to, troubleshooting hardware, software, and operating system issues, as well as printers, fax machines, telephony devices and peripherals, and fixing them without violating the hardware warranty or customer security compliance requirements.Installation and troubleshooting of typical business software/applications like Adobe, internet browsers.Installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)Configuration & troubleshooting of Apple mobile devices.Printer and VOIP phone configuration & troubleshootingConference room A/V equipment assistance & troubleshootingAssisting basic onsite activities involving racks, patch panels, routers, firewalls, switches, servers and other enterprise level hardware while under instruction from remote teamsOperating system deployment via PXE / USB ISO / Microsoft Configuration ManagerTake ownership of incidents and service requests (SRQs) raised by users in ticket management system.Ensure all Incidents and SRQs are addressed within stipulated SLA timelines and work is completed satisfactorily to avoid ticket reopeningReviewing and maintaining KB articlesMentoring & training L1 resourcesProvide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.Contribution towards automation & service improvements
Required Skills
:
Native or English communication skillExperience in Onsite supportKnowledge and experience on Windows 10 OSShould have good expertise on EUC tools, remote support tools, MS Office and Outlook.Preferable to have a good understanding of VPN and mobile device support.ITIL process of Incident, Change, Problem, Service Request, and related activities such as spare and buffer stock managementKnowledge and experience of ticketing tools (ServiceNow / Remedy etc.),Knowledge and experience on Service requests, incident, problem management and change processOptional: knowledge in AD and smart hands and feet support.Optional: knowledge and experience of supporting tablets
-
Field Support Engineer
1 month ago
Bengaluru, Karnataka, India Fortuna Impex Pvt. Ltd Full timeJob Title: Field Support EngineerCompany: Fortuna Impex Pvt. LtdJob Description:Key ResponsibilitiesConfiguration and Maintenance of systems to ensure optimal performance.Attending Field Service Calls to resolve issues as per client feedback and provide timely solutions.Equipment Installation, Commissioning, and Training to customers to ensure they are...
-
Field Support Engineer
3 months ago
Bengaluru, India PeopleStrong Full timeJob Title: Manager - EOL support(80008972) Purpose of the Role The role exists to support EOL issue resolution related to EVHV powertrain for entire range of PVBU vehicles. Job Responsibility 1. EOL support and issue management: Assist and Participate in EOL issue meeting- for HV powertrain (PT) component failures. Conduct Failure Mode Simulation and...
-
Field support engineer
2 days ago
Bengaluru, India AVASO Technology Solutions Full timeAbout Us:Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.Website : SummaryPosition: Field Support EngineerLocation:...
-
Field Support Engineer
3 days ago
Bengaluru, India AVASO Technology Solutions Full timeAbout Us:Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.Website : SummaryPosition: Field Support EngineerLocation:...
-
Field Support Engineer
3 days ago
Bengaluru, India AVASO Technology Solutions Full timeAbout Us: Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands. Website : Job Summary Position: Field Support Engineer ...
-
Field Services Support Engineer
7 days ago
Bengaluru, Karnataka, India Microland Full timeJob OverviewMicroland seeks a Field Services Support Engineer to provide top-notch support to its IT systems, ensuring high uptime and efficient operation. This role is ideal for individuals who enjoy hands-on technical work, troubleshooting, and collaboration with various IT teams.ResponsibilitiesTo offer daily technical assistance for computers and other...
-
Field Services Support Engineer
1 month ago
Bengaluru, Karnataka, India Microland Full timeJob SummaryAs a Field Services Support Engineer at Microland, you will play a crucial role in ensuring the smooth operation of our organization's IT systems. Your primary responsibility will be to provide technical support to our clients, ensuring that all computers and networks are up and running efficiently. Key Responsibilities1. Provide technical support...
-
Field Support Engineer I
5 months ago
Bengaluru, India Aspen Technology Full timeAspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for...
-
Field Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Genetec Full timeJob DescriptionThe Field Engineer will provide on-site and off-site professional services to Genetec customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments. As a general liaison between Genetec and its customers, the Field Engineer will act as a key point of contact for...
-
Associate Field Support Engineer I
5 months ago
Bengaluru, India Aspen Technology Full timeAspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for...
-
Desktop Support
6 months ago
Bengaluru, Karnataka, India 3i-infotech Full time**Designation **:Desktop support Engineer - Field engineer **Salary**: 2.0 LPA to 3 LPA **Location**: Bamgalore, Karnataka **Experience**: 1+ Years **Qualifications** : Any degree **Description**: **Mandatory skills**:Desktop troubleshooting, Printer support, Installation, Configuration, etc.. - Ready to travel. - Address user tickets regarding...
-
Field Service Engineer
2 weeks ago
Bengaluru, Karnataka, India Park Place Technologies Full timePark Place Technologies is seeking a highly skilled Field Service Engineer to provide technical support to customers within a geographic territory. The ideal candidate will have a minimum of seven years' experience working with OEM data center hardware and a solid understanding of different equipment.This is a challenging role that requires the ability to...
-
Field Application Engineer
2 weeks ago
Bengaluru, India ProTal HR Full timeJob role: Field Application EngineerLocation: Bengaluru, IndiaExperience: 1 to 2 yearsAbout the CompanyOur client, headquartered in Hong Kong, is a leading innovator in Battery Management Systems (BMS) and energy storage technology. Our mission is to advance safety, performance, and adaptability in battery systems, which play a vital role in powering...
-
Field application engineer
2 weeks ago
Bengaluru, India ProTal HR Full timeJob role: Field Application EngineerLocation: Bengaluru, IndiaExperience: 1 to 2 yearsAbout the CompanyOur client, headquartered in Hong Kong, is a leading innovator in Battery Management Systems (BMS) and energy storage technology. Our mission is to advance safety, performance, and adaptability in battery systems, which play a vital role in powering...
-
Field Engineer
1 month ago
Bengaluru, India VSInterconnect India Pvt LTD Full timeField engineer duties usually include inspecting and installing equipment and new technologies, directing crews or workers on site, conducting research, and reporting on project status. Field engineers will make sure that everything works smoothly and engineering designs are being followed.Communicate with clients to determine needs and explain complex...
-
Field Application Engineer
2 weeks ago
Bengaluru, India ProTal HR Full timeJob role: Field Application EngineerLocation:Bengaluru, IndiaExperience:1 to 2 yearsAbout the CompanyOur client, headquartered in Hong Kong, is a leading innovator in Battery Management Systems (BMS) and energy storage technology. Our mission is to advance safety, performance, and adaptability in battery systems, which play a vital role in powering electric...
-
Field Service Engineer
3 months ago
Bengaluru, India Lectra Full time- INTRODUCTION We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry revolution with...
-
Field Application Engineer
2 weeks ago
Bengaluru, India ProTal HR Full timeJob role: Field Application EngineerLocation: Bengaluru, IndiaExperience: 1 to 2 yearsAbout the CompanyOur client, headquartered in Hong Kong, is a leading innovator in Battery Management Systems (BMS) and energy storage technology. Our mission is to advance safety, performance, and adaptability in battery systems, which play a vital role in powering...
-
Field Application Engineer
2 weeks ago
Bengaluru, India ProTal HR Full timeJob role: Field Application EngineerLocation: Bengaluru, IndiaExperience: 1 to 2 yearsAbout the CompanyOur client, headquartered in Hong Kong, is a leading innovator in Battery Management Systems (BMS) and energy storage technology. Our mission is to advance safety, performance, and adaptability in battery systems, which play a vital role in powering...
-
Sr Field Support Engineer
6 months ago
Bengaluru, India Aspen Technology Full timeAspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for...