Onsite Representative

1 month ago

Bengaluru Karnataka, India Incora Full time

Our Incora Story is really taking off - we’d love you to join us for the journey_

We are looking for an Onsite Representative for our growing business in Bangalore.

As an Onsite Representative you will be responsible for the management of line side media at assigned customers and their sites. This is a hands-on role and requires both strong IT skills as well as involvement in the handling and delivery of parts. Duties will include:

- Timely scanning and download of all replenishment requirements.
- Receipt and distribution of all products from Incora.
- Liaise with Customer to resolve day-to-day supply issues.
- Liaise with internal functions to resolve day-to-day supply issues.
- Assist in the physical implementation of new line-side locations or line side media.
- Ensure effective housekeeping of on-site accommodation and line side media.
- Be responsible for producing and issuing of reporting metrics
- Analyse internally produced data to identify supply chain issues
- The role demands that the job holder is able to communicate at differing levels within Incora and the customer’s organization. There may be a need to attend formal operational review meetings representing Incora
- The on-site representative is the first point of contact between the customer and Incora. The perception of Incora as a company is greatly influenced by the customers’ impression given by the on-site representative.

About You
- Previous experience in a similar role (Warehouse, Logistics, Distribution) with a confident approach to handling aerospace materials/parts
- A strong, confident communication, able to build relationship with internal stakeholders and external customers alike, with keen listening skills to determine and understand customer requirements.
- Confident user of the MS Office package with a quick learning approach to internal systems.
- Must be willing to travel to customer locations around the Bangalore area between 3-5 days a week.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations:

- Courage Take ownership for issues and problems.
- Collaboration Share knowledge and experience with others.
- Commitment - Focus on ensuring internal and external customer expectations are met in a timely way.
- At Incora, we are dedicated to building a talented and diverse workforce. We firmly believe in equal opportunities and strive to accommodate everyone’s needs. If you require any reasonable adjustments during the recruitment process, please don't hesitate to reach out to any member of the Talent Acquisition Team. We are here to support you in any way we can, whether it's a ground floor room, providing reserved disabled car-parking spaces or offering additional time for preparation. We are committed to creating an inclusive and accessible environment, and we look forward to supporting you in an environment where you can showcase your skills and abilities to their fullest potential._

Incora is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.

With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.

We pride ourselves on offering:

- Industry-leading capabilities
- Innovative solutions
- Greater customer value
- Trusted supplier relationships
- Business growth and operational efficiency

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