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    7 months ago

    Mumbai, India Total IT Global Full time

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Desktop support engineer

1 month ago

Mumbai, India Talent Corner HR Services Pvt Ltd Full time
Job Title: Desktop Support Engineer (L1 Support)
Experience: 2-4 years
Location: Powai (Mumbai) & Airoli (Navi Mumbai)
Qualification: Graduate preferred.
Key Responsibilities:
Troubleshooting hardware and software issues.
·Installing and maintaining hardware and computer peripherals.
·Installing and upgrading operating systems and computer software.
·Troubleshooting networking and connection issues.
·Troubleshooting and maintaining Mobile Devices.
·Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones, and the like for both in-office and home/remote office needs
·Working in concert with internal IT teams to ensure the highest level of service delivery to user community
·Addressing user requests and following up to ensure timely and satisfactory resolution
·Support and maintain day-to-day support issues
Skills:
Proven work experience as a desktop support engineer or support technician.·
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
·Ability to solve complex hardware and software issues.
·Excellent interpersonal skills.
·Good verbal communication skills.
Local candidates who can join within 15 days are preferred.