Business Development/ RM
2 weeks ago
Responsibilities:
Perform client acquisition and strong relationship management with a portfolio of global VIP clients;
Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;
Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;
Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.
Qualifications:
Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;
Experience working in trading platforms or exchanges is highly advantageous;
Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred;
Strong communication and written skills;
Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations.
About Bybit:
Bybit is one of the world's top three cryptocurrency exchanges by volume with 40 million users. Established in 2018. It offers a professional platform where crypto investors and traders can find an ultra-fast matching engine, 24/7 customer service, and multilingual community support. Bybit is a proud partner of Formula One's reigning Constructors' and Drivers' champions: the Oracle Red Bull Racing team.
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