Student Success Executive

1 week ago


India Saras AI Institute Full time

Position Overview:

We are looking for a proactive and detail-oriented Post-Enrolment Operations Executive to support our students after they have enrolled in our programs. The ideal candidate will ensure students have a smooth academic journey by managing administrative processes, providing timely assistance, and maintaining accurate student data.

Key Responsibilities:

Serve as the first point of contact for newly enrolled students, helping them navigate campus resources, policies, and academic expectations. Maintain and update student records in the Student Information System (SIS), including enrolment status, grades, and personal information. Handle semester-wise student fee collection and issue receipts as per institutional guidelines. Provide assistance to students via email, phone, and chat in line with defined SLAs. Communicate important information such as future semester
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