Agile Business Analyst
2 days ago
Bangalore (Hybrid Model – 3 days/week from office)
We are looking for a Senior Business Analyst with strong expertise in Adobe Experience Manager (AEM) and digital customer platforms. The ideal candidate will bridge business stakeholders and technical teams, driving impactful implementation projects across CDP, CRM, and AEM in an Agile/SAFe environment.
Partner with Product Owners to translate business needs into functional solutions.
Gather, analyze, and document detailed business and functional requirements for:
Integrations with backend systems (CRM, CDP, APIs, etc.)
Collaborate with UX/UI teams to validate and optimize customer experience designs.
Define MVPs, product backlogs, and roadmaps in collaboration with product owners and delivery leads.
Identify risks, dependencies, and requirement gaps early in the lifecycle.
Support UAT planning, execution, and defect resolution.
Required Skills & Experience
4+ years as a Business Analyst in digital platforms or customer-facing applications.
Strong understanding of Adobe Experience Manager (AEM).
Experience delivering end-to-end portal/website projects (authentication, personalization, self-service).
Ability to produce high-quality documentation: user stories, process diagrams, wireframes, acceptance criteria.
Hands-on knowledge of Agile/Scrum methodologies and tools (Jira, Confluence).
Exposure to Customer Data Platforms (CDPs, e.g., Salesforce Data Cloud), CRM systems (Salesforce), ServiceNow, or APIs.
Experience in B2C or B2B customer portals.
Familiarity with AEM integrations (CRM, eCommerce, customer identity platforms).
Adobe certifications/training in AEM or Experience Cloud products.
Be part of a high-impact digital transformation program.
Work hands-on with Adobe’s market-leading experience management technology.
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