Genesys Developer
5 hours ago
Job Title: Genesys DeveloperLocation: REMOTE, IndiaJob Description:• Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.• Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.• Thorough understanding of Genesys Framework, Integration with internal and external components.• Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.• Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
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Genesys Developer
1 day ago
Delhi, India Glansa Associates Full timeJob Title: Genesys Developer Location: REMOTE, India Job Description: • Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. • Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications...
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Genesys Developer
1 day ago
Delhi, India Glansa Associates Full timeJob Title: Genesys DeveloperLocation: REMOTE, IndiaJob Description:• Minimum 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.• Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications...
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WFM Genesys Developer
3 weeks ago
New Delhi, India ValueLabs Full timePosition: WFM Genesys DeveloperExperience: 5+ YearsWork Location: Bangalore/ChennaiNotice Period: Immediate to 45 Days.Job Description:- Genesys PureEngage Platform Knowledge. - GRAT (Genesys Rules Authoring Tool) - Intelligent Workload Distribution - Omnichannel/Digital Channels - Workflow Design & Optimization
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[Apply Now] Genesys Cloud Developer
5 days ago
Delhi, India Tata Consultancy Services Full timeJob Description Exp Req: 5 to 12 years of experience. Job Locations: Bangalore, Hyderabad, Chennai, Delhi. Key Skills: * Realtime & Historical reporting analytics * IVR Bots, Chatbots, Speech analytics, Workforce Management * Experience with CRM integrations such as Salesforce, SAP * Agent scripts * Good analytical and communication skills. Project Overview:...
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Contact Center
3 weeks ago
New Delhi, India HCLTech Full timeContact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...
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Contact Center
3 weeks ago
New Delhi, India HCLTech Full timeContact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience:14+ yearsPosition Overview (Job Summary): The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...
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Genesys Admin L3
1 week ago
Delhi, India Integrated Personnel Services Private Limited Full timeJob Description - About Us - Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client’s requirements. IPS Groups customer centric orientation in providing complete HR...
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Genesys Cloud Solution Architect
1 day ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking a seasoned Genesys Cloud Solution Architect to lead the design, migration, and optimization of CCaaS platforms in a digital-first environment. This role is critical for driving transformation from legacy on-prem systems to modern cloud-based solutions, ensuring seamless integration with Salesforce and delivering exceptional...
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EY - GDS Consulting - AIA - Genesys - Staff
9 hours ago
Delhi, Andhra Pradesh, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Staff Genesys IVR DeveloperJob Description: We are seeking an experienced Senior Genesys IVR Developer to join our team...
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IVR QA Tester
3 weeks ago
New Delhi, India Tagshaw Consulting Limited Full timeJob Title : Senior IVR QA Engineer (Cyara / Genesys) Experience : 6+ Years Location : Remote / Onsite (as applicable) Employment Type : Full-Time About the Role We are looking for a highly skilled IVR QA Engineer with deep expertise in Cyara and Genesys IVR platforms. The ideal candidate should bring strong testing fundamentals, hands-on automation skills,...