Pensions Executive

2 weeks ago

India slice Full time
Walk-in Drive Location : 1st Floor, Ashford, Indiqube, 80 Feet Rd, 3rd Block, Koramangala

Roles : Customer Experience Executive

Our Customer Experience team is a dynamic group of professionals who thrive on empathy, precision, and care. Are you passionate about creating exceptional customer experiences? As a Customer Experience Executive, you'll be at the forefront of ensuring our customers enjoy a smooth and positive journey with our products and services. Your day-to-day will involve connecting with customers, resolving their queries, offering tailored solutions, and helping them unlock the full potential of our offerings.

Deliver Top-Notch Support: Ensure every customer query is met with a quality response, following our SOPs to keep interactions smooth and efficient.

Amplify the Customer Voice: Collect feedback directly from customers and share these insights with our Product, Sales, and Marketing teams to drive innovation and improvement

Bring Your Experience: Have at least 2 years in a customer facing role? If you're a fresher with outstanding communication skills, we'd love to hear from you too.

Versatile Support: You'll be handling calls, chats, and emails, so flexibility is key.

Tech-Savvy: Familiar with help desk software and remote support tools? Even better if you know your way around CRM systems.

We need someone who's fluent in both English and Hindi.

Life so good, you'd think we're kidding:

Competitive salaries. An extensive medical insurance that looks out for our employees & their dependants. Flexible working hours. Just don't call us at 3AM, we like our sleep schedule.

Tailored vacation & leave policies so that you enjoy every important moment in your life.

Learning and upskilling opportunities. Seriously, not kidding.

Good food, games, and a cool office to make you feel like home. At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law.

Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

slice the way you

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