Input Zero Technologies Pvt. Ltd. | Business Process Consultant | bangalore
2 weeks ago
Working with clients and providing leadership on best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD) and Project and Portfolio Management (PPM) and ITBM etc.
Understanding and being able to utilize ServiceNow methodologies, collateral, and accelerators.
Gathering and understanding requirements from clients including AS-IS process and propose ServiceNow best practices and document the To-Be process.
Conducting gap analysis and assessments to identify the delta between ServiceNow and current processes.
Assisting with the design, development and implementation of ServiceNow solutions
Managing and communicating process and business requirements to the delivery team as a bridge to ensure that the proposed solutions meet the customer's expectations.
Preparing for and facilitation of workshop sessions including demonstrating ServiceNow platform capabilities
Creating requirements stories, process documentation and training guides
Participating in Project team collaboration sessions with PM, Solution Architects, and Technical Consultant
Providing support for existing ServiceNow solutions and recommending opportunities for enhancements
Qualification
Graduate from Business or Information Technology or relevant stream.
5 to 6 years of experience in consulting in ServiceNow ITSM and ITBM modules.
Superior facilitation and presentation techniques – able to create presentations as per customer needs.
Able to carve out customer success matrix.
Flexible to work on multiple opportunities/projects at same time.
Strong teamworking skills
Fluency in English is a mandatory requirement for this role, as it involves regular engagement with English-speaking stakeholders. Given the extensive volume of interactions with these stakeholders, which is an integral aspect of the position, restructuring the company's operations to circumvent this necessity is not feasible.
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeResponsibilities Working with clients and providing leadership on best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD) and Project and Portfolio Management (PPM) and ITBM etc. Understanding and being able to utilize ServiceNow methodologies, collateral, and accelerators. ...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeResponsibilities Working with clients and providing leadership on best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD) and Project and Portfolio Management (PPM) and ITBM etc. Understanding and being able to utilize ServiceNow methodologies, collateral, and accelerators....
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeA ServiceNow Business Process Consultant focuses on leveraging the ServiceNow platform to optimize and improve business processes. Their role typically involves working closely with stakeholders to analyze current workflows, identify inefficiencies, and design solutions within the ServiceNow ecosystem to meet organizational goals. Here's an overview of what...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeA ServiceNow Business Process Consultant focuses on leveraging the ServiceNow platform to optimize and improve business processes. Their role typically involves working closely with stakeholders to analyze current workflows, identify inefficiencies, and design solutions within the ServiceNow ecosystem to meet organizational goals. Here's an overview of what...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeA ServiceNow Business Process Consultant focuses on leveraging the ServiceNow platform to optimize and improve business processes. Their role typically involves working closely with stakeholders to analyze current workflows, identify inefficiencies, and design solutions within the ServiceNow ecosystem to meet organizational goals. Here's an overview of what...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeTo excel in this role, you should possess the following: Extensive Experience Over 10+ years of software/solutions sales experience, specifically in Cloud and service management solutions like ServiceNow or Automation Anywhere. Strong Relationship Skills Proven ability to build and maintain trusted relationships with CLevel executives, fostering...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full time4+ years of experience with ServiceNow required with Hands-on design, development, and deployment experience with the Service-now platform. 2-3 years of Experience with ServiceNow and the GRC and IRM in an enterprise production environment. Service now implementation experience of solutions (configuration and customization) for all components of the...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeTo excel in this role, you should possess the following:Extensive Experience Over 10+ years of software/solutions sales experience, specifically in Cloud and service management solutions like ServiceNow or Automation Anywhere.Strong Relationship Skills Proven ability to build and maintain trusted relationships with C-Levell l executives, fostering...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeTo excel in this role, you should possess the following: Extensive Experience Over 10+ years of software/solutions sales experience, specifically in Cloud and service management solutions like ServiceNow or Automation Anywhere. Strong Relationship Skills Proven ability to build and maintain trusted relationships with C-Levell l executives, fostering...
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bangalore, India Input Zero Technologies Pvt. Ltd. Full timeTo excel in this role, you should possess the following: Extensive Experience Over 10+ years of software/solutions sales experience, specifically in Cloud and service management solutions like ServiceNow or Automation Anywhere. Strong Relationship Skills Proven ability to build and maintain trusted relationships with C-Levell l executives, fostering...
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