Sales Team Lead

3 weeks ago


Bangalore, India Navi Full time

About us: Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

What makes you a good fit at Navi?

  • Ability to learn
  • Being disciplined
  • Communicating well

How would your role at Navi look like?

  • Responsible for leading the health insurance sales team.
  • Guide and motivate the health insurance sales team on their monthly targets, evaluate their performance and conduct root cause analysis for performance deviations.
  • Run daily team stand-up, ensure high team productivity and adherence to defined protocols.
  • Maintain integrity and transparency while dealing with customers and ensure that the team follows the same.
  • Providing and maintaining MIS reports, and reviewing feedback on a Daily / Weekly & Monthly basis.
  • Ensure that the team is up to date on all the product & process updates.
  • Identify and drive process improvement initiatives.

What are some good to have skills for this role?

  • Strong communication, influencing skills, and calling etiquette2+ years of people management experience in telesales, customer experience, and/or operations role
  • Should have a working knowledge of MS Excel and Google Sheets
  • Should have high professional ethics and integrity
  • Qualification: Graduate in any discipline
  • Preferred: Background in sales

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