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GoKhana | Executive

1 month ago


bangalore, India GoKhana Full time
About GoKhana - ToBox Ventures Pvt Ltd:
GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in tech park. GoKhana’s award-winning solution brings our food partners, corporate partners, and their employees on a single, transparent platform. GoKhana is built around the principle of simplicity. Whether it is the simplicity of solving problems, eliminating the need for multiple apps for outlet types, or the absolutely intuitive ease of using the app. Website: Executive - MIS:
The MIS (Management Information System) Executive in the Operations team will be responsible for maintaining, analyzing, and reporting data to support business decisions. The role involves data
management, process optimization, and ensuring the accuracy and efficiency of information systems within the operations function.
Roles & Responsibilities:
Data Management and Reporting:
Collect, organize, and analyze operational data from various sources.
Create, maintain, and update operational dashboards and reports.
Generate daily, weekly, and monthly performance reports for the operations team.
Identify trends, anomalies, and insights to support strategic decision-making.
System Administration:
Manage and maintain MIS tools and software.
Ensure data integrity and troubleshoot issues within the MIS framework.
Coordinate with IT teams for system upgrades, patches, and technical support.
Process Optimization:
Analyze existing operational processes to identify inefficiencies.
Develop and implement strategies to improve data flow and reporting accuracy.
Automate routine reporting tasks to enhance productivity.
Collaboration:
Liaise with various departments to gather relevant data.
Work closely with the operations team to address their data requirements.
Provide training and support to team members on MIS tools and systems.
Compliance and Documentation:
Ensure adherence to company policies and data protection regulations.
Document all MIS processes, protocols, and reports for reference.
Key Skills and Competencies:
Proficiency in MS Office Suite (Excel, Word, PowerPoint), especially advanced Excel (pivot tables,
VLOOKUP, macros).
Experience with data visualization tools like Tableau, Power BI, or similar platforms.
Strong analytical and problem-solving skills.
Familiarity with database management systems (SQL knowledge preferred).
Good communication and interpersonal skills.
Ability to manage multiple tasks and meet tight deadlines.
Prerequisites:
Bachelor’s degree in Computer Science, IT, Statistics, or a related field.
1–3 years of experience in MIS, data analysis, or a similar role.
Experience in the operations domain is an added advantage.
Key Performance Indicators (KPIs):
Timeliness and accuracy of reports.
Efficiency improvements through process automation.
Quality and usability of dashboards and tools developed.
Responsiveness to ad-hoc data requests..