Lead Management Operations Administrator

1 week ago


Kerala, India Recykal.com Full time
We are looking for a dynamic and hands-on Operations Lead to establish and scale the Deposit Refund System (DRS) operations in Kerala . This role demands a true builder—someone who can build the team from scratch, stand up the collection ecosystem, run reverse pick-ups/line-haul, commission sorting & processing centres, and manage dispatches to recyclers with full compliance and digital traceability . Hire, onboard, and manage high-performing teams including area supervisors, field executives, hub leads, and control tower analysts.
Run structured performance reviews and regular cadence of daily/weekly operational huddles.

Collection Ecosystem (Multi-Channel)
Plan and commission collection points (RVMs, QR/app/sound-box, manual booths) across priority clusters including urban centers, tourist hubs, HoReCa, schools, and panchayats .
Design route plans, fleet capacity, cut-offs, and ensure smooth daily dispatch and recovery.
Establish and operate hubs as mini-warehouses handling inbound QC, weighment, grading, baling, storage, and outbound logistics.
Implement EHS compliance, 5S practices, shrinkage control, and throughput targets; manage shift adherence and audits.

Dispatch to Recyclers / Brand Partners
Plan and schedule loads, optimize freight, ensure documentation and maintain digital chain-of-custody .
Monitor recycler SLAs (turnaround, quality acceptance) and resolve exceptions effectively.

Vendors, Compliance & Stakeholder Management
Contract and govern transporters, O&M partners, and collection agents with bonus/penalty frameworks.
Set up live dashboards covering collection point uptime, pick-ups, hub throughput, shrinkage, and safety metrics.
7–12 years of experience in high-density field operations (logistics/last-mile, FMCG RTM, waste/recycling, warehousing/device operations).
~ Minimum 3 years of proven experience in building teams from zero to scale .
~ Data-driven operator, proficient in Excel/Sheets (PowerBI/Tableau a plus).
~ Proficiency in Malayalam is a strong advantage.

Hands-on field leadership , comfortable with early starts, 6-day work weeks, and intra-state travel.
This is a rare opportunity to build and lead a state-wide sustainability initiative from scratch—impacting communities, driving environmental outcomes, and shaping the future of the circular economy in India .

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