Client service specialist

1 month ago

Bangalore, India Swordfish Integrated Marketing Agency Full time

Job Role: Client Servicing Executive Location: Bangalore Experience: 2-3 Years Experience in Event Industry 1.

Client Servicing o On projects assigned by Client Servicing/ Business Development Manager:  Work in tandem with Client Servicing Manager and Business Development Manager on projects assigned  Maintenance of Internal Project Tracker dedicated to each event with respective departments  Client Servicing SPOC for specified events under supervision of Manager  Attending Client Meetings with Manager: MOM’s, subsequent event briefing to respective internal departments, Checklist and Scope of Work Circulation  Making Presentations to Clients  Event Liaison between Client, Creative, Production & Operations Teams  Adherence of timelines set by Client Servicing Manager  SPOC for all pre-event communication with Client’s delegates for specific projects and events  SPOC for all pre-event prerequisites: maintenance of registration documentation, checklists with Client and internal teams  Using cue sheets made by Client Servicing Manager to make detailed MC Scripts  Onsite Management and Overall Event Responsibility  Ensure 100% Client satisfaction in every project execution  New Talent Research and Recruitment as per client’s requirements 2.

Creative Responsibilities: o Initiating ideating and event designing sessions with relevant departments o End-to-end copywriting for all client’s collateral for each event o Creative Supervision during approval process o Making Event Briefing Documents for pre- and onsite management: Content Developers, Animators, AV Production Houses, Photographers, Videographers, Hostesses, MC’s etc 3.

Content: o Writing AV Scripts & Flows o Content Development (Animations, AV’s) with specified vendors o Production of master films as per specified resolutions and formats 4.

Post Event: o Ensuring post-event documentation (Photos, Videos, Data) is collected and submitted to client with in specified timelines o Monitoring post-event video making process 5.

Swordfish Marketing: o Creation of Animations and AV’s as per need of Business Development Team

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