Senior Specialist
1 month ago
As a Specialist Client Success at Verticurl, you will be working for assigned client(s) and related stakeholders for digital marketing campaign planning and execution. You will have the responsibility for key accounts a success, relationship health, and service delivery supporting Verticurl’s global clients. You come with deep marketing operations and e-mail /digital marketing domain expertise to manage digital campaigns of clients to the highest standard.
You are a technology-savvy individual who has prior experience with Marketing automation platforms, digital marketing, hands-on experience with analytics tools and platforms and knows the value of data and technology-driven marketing.
You work with our client’s to understand their business, KPIs, opportunities, and challenges, and help them maximize their MarTech investments with services Verticurl provides.
You will work closely with the Production and campaign delivery team, clients' success Manager, and other cross-functional teams
● Be a primary point of contact for the customers and together with a team provide excellence in
service delivery, campaign planning, and executions.
● The Person needs to closely work with the marketing team and provide constructive solutions for their marketing automation platforms and will be responsible for end-to-end digital delivery.
● Maintain and communicate project plans, manage status meetings and updates
● They would also do campaign measurement and reporting activities including measurement planning, post-launch monitoring, campaign report delivery, and communication to key stakeholders.
● Liaison for supporting functions: production, IT, fulfillment, etc. Collaborate with project leadership teams on program roadmaps, campaigns strategies, and execution calendars.
● Supporting growth and retention of client relationships through annual and quarterly planning.
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