Senior customer success manager
17 hours ago
Job Role: Senior Customer Success Manager Location: Gurgaon (WFO) Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer’s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime value by proactively addressing challenges, creating tailored solutions, and identifying upsell opportunities. What you'll be responsible for? POC and Onboarding of New Customers: Prioritize successful onboarding to ensure clients quickly grasp essential features. Facilitate a smooth transition from sales to product adoption. Monitoring Customer Health Metrics: Continuously track client progress along their customer journey. Identify upsell opportunities and address churn risks promptly. Ensure timely deliverables from the product to the customer. Collaborating Across Departments: Work closely with ops, development, sales, finance, and other teams to solve client issues. Balance client requests with organizational resources. Voice of the customer: Identify new customer problems for feedback to the product team What you'd have? 10-12 years of experience in account management, customer success, or business development, preferably in a CPaa S / Saa S environment. Proven success in managing and growing relationships with enterprise clients. Proven track record of exceeding growth targets and driving revenue. High business acumen with experience across multiple industry verticals. Self-starter with a proactive attitude, capable of working in a fast-paced, dynamic environment. Strong presentation, negotiation, and interpersonal skills. Why join us? We thought you would never ask We offer all the usual stuff: competitive salary, flexible working hours, and challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team that loves solving tough problems and have a bias for action. Karix is an equal-opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
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Senior Customer Success Manager
2 months ago
Gurgaon, India Karix Full timeJob Role:Senior Customer Success ManagerLocation:Gurgaon (WFO)Role Summary:You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer’s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime value...
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Senior Customer Success Manager
2 months ago
gurgaon, India Karix Full timeJob Role: Senior Customer Success ManagerLocation: Gurgaon (WFO)Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer’s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime...
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Senior Customer Success Manager
2 months ago
Gurgaon, India Karix Full timeJob Role: Senior Customer Success Manager Location: Gurgaon (WFO) Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer’s transition from sales prospect to active product user. You'll enhance customer retention and boost...
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Senior Customer Success Manager
2 months ago
Gurgaon, India Truecaller Full timeHello, Truecaller is calling you from Gurugram, India! Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...
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Senior Customer Success Manager
2 months ago
Gurgaon, India Truecaller Full timeHello, Truecaller is calling you from Gurugram, India! Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...
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Senior customer success manager
2 months ago
Gurgaon, India Truecaller Full timeHello, Truecaller is calling you from Gurugram, India! Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...
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Senior Customer Success Manager
2 months ago
Gurgaon, India Truecaller Full timeHello, Truecaller is calling you from Gurugram, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...
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Customer success manager
17 hours ago
Gurgaon, India Glood.AI - Personalization & Experience For Shopify Full timeJoin Our Dynamic Team At Glood. AI, customer success is the cornerstone of everything we do. We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer...
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Customer Success Manager
7 days ago
Gurgaon, India Glood.AI - Personalization & Experience For Shopify Full timeJoin Our Dynamic TeamAt Glood.AI, customer success is the cornerstone of everything we do. We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer satisfaction, we...
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Customer Success Manager
7 days ago
Gurgaon, India Glood.AI - Personalization & Experience For Shopify Full timeJoin Our Dynamic TeamAt Glood.AI, customer success is the cornerstone of everything we do. We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer satisfaction, we...
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Customer success manager
4 days ago
Gurgaon, India Glood.AI - Personalization & Experience For Shopify Full timeJoin Our Dynamic TeamAt Glood. AI, customer success is the cornerstone of everything we do. We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer satisfaction,...
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Senior consultant
1 month ago
Gurgaon, India Evalueserve Full timeElevate Your Impact Through Innovation and Learning:Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With presence in more than 45 countries across five continents, we excel in leveraging state of-the-art technology, artificial intelligence, and...
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Senior Consultant
2 months ago
Gurgaon, India Evalueserve Full timeElevate Your Impact Through Innovation and Learning:Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With presence in more than 45 countries across five continents, we excel in leveraging state of-the-art technology, artificial intelligence, and...
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Customer Success Manager
4 days ago
Gurgaon, India Glood.AI - Personalization & Experience For Shopify Full timeJoin Our Dynamic Team At Glood.AI, customer success is the cornerstone of everything we do. We’re looking for a passionate and driven Customer Success Manager to join our team and ensure our customers achieve maximum value from our platform. If you thrive on building meaningful relationships, solving problems, and driving long-term customer...
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Customer success manager
17 hours ago
Gurgaon, India AiSensy Full timeAbout Ai Sensy Ai Sensy is a Whats App based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via Whats App. Enabling 50,000+ Businesses with Whats App Engagement & Marketing 400cr+ Whats App Messages done between Businesses and Users via Ai Sensy Working with top brands...
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Customer success manager
4 days ago
Gurgaon, India PeopleStrong Full timeCustomer Success ManagerLocation: GurgaonKey ResponsibilitiesAct as a trusted advisor to clients, building strong relationships and understanding their business goals.Identify upselling and cross-selling opportunities, collaborating with sales to meet client needs.Address client queries, concerns, and escalations promptly, working with technical teams as...
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Customer Success Manager
2 weeks ago
Gurgaon, India PeopleStrong Full timeCustomer Success ManagerLocation: GurgaonKey ResponsibilitiesAct as a trusted advisor to clients, building strong relationships and understanding their business goals.Identify upselling and cross-selling opportunities, collaborating with sales to meet client needs.Address client queries, concerns, and escalations promptly, working with technical teams as...
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Customer Success Manager
6 days ago
Gurgaon, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing400cr+ WhatsApp Messages done between Businesses and Users via AiSensyWorking with top brands like Skullcandy, Vivo,...
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Customer success manager
4 days ago
Gurgaon, India AiSensy Full timeAbout Ai SensyAi Sensy is a Whats App based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via Whats App.Enabling 50,000+ Businesses with Whats App Engagement & Marketing400cr+ Whats App Messages done between Businesses and Users via Ai SensyWorking with top brands like...
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Customer Success Manager
4 days ago
Gurgaon, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing400cr+ WhatsApp Messages done between Businesses and Users via AiSensyWorking with top brands like Skullcandy, Vivo,...
