Front Desk

About Artha GroupArtha Group is a high-performance investment house managing over ₹1,250 crores across multiple fund platforms—including Artha Venture Fund, Artha Continuum Fund, and Artha Select Fund. With a global investment footprint and a fast-paced operational rhythm, our workplace is an extension of our values: disciplined, detail-obsessed, and delivery-driven.We are now hiring a Front Desk cum Office Manager—someone who brings elegance to daily operations, precision to workplace management, and a guest-first mindset to the front-facing experience.Role OverviewAs the Front Desk cum Office Manager, you are the first and last impression of Artha’s culture—owning not just the reception, but the tone, flow, and service quality of our day-to-day office operations. From managing high-stakes visits and boardroom readiness to coordinating staff, vendors, travel, and logistics—this is a role for someone who can create calm amidst complexity.You’ll report directly to the COO and work closely with teams across administration, people operations, finance, and hospitality.Location : Lower Parel, Mumbai (Full-Time, Onsite)Key ResponsibilitiesFront Desk & Guest ExperienceBe the first point of contact for guests, investors, founders, and vendors—delivering a polished, professional, and warm reception at all timesManage appointment scheduling, visitor logs, ID protocols, and coordination with internal teams for guest meetingsEnsure front office spaces are always pristine, stocked, and presentable—including waiting lounges and reception countersHandle incoming calls, messages, and emails with clarity, speed, and discretionOffice & Facility OperationsOwn the daily functioning of the workspace—overseeing everything from air conditioning to lighting, common areas to boardroomsMaintain a proactive calendar for maintenance, deep cleaning, fumigation, and system checks to avoid reactive fixesMonitor safety and security protocols, liaising with building management and internal operationsTrack and restock essential office supplies, pantry items, stationery, and hygiene products on a rotating cycleVendor & Contract OversightIdentify, evaluate, and manage vendor relationships across housekeeping, security, catering, and office servicesNegotiate service contracts, track expiration/renewals, and raise red flags on underperformance or SLA breachesEnsure seamless coordination with food vendors for office meals, events, or celebrationsMaintain digital records of agreements, invoices, payments, and service performanceTravel, Bookings & Event LogisticsManage domestic and international travel bookings for leadership, including flights, hotels, cabs, and visa appointmentsOversee logistics for team offsites, investor meetings, internal celebrations, and vendor visits—owning venue, F&B, setup, and flowPrepare travel itineraries, event schedules, and coordinate minute-by-minute logistics when neededStaff Supervision & HousekeepingSupervise a team of housekeeping and pantry staff—ensuring five-star cleanliness and service at all timesConduct daily walk-throughs of office spaces to ensure hygiene, orderliness, and presentation readinessMonitor housekeeping attendance, task delegation, and quality controlTrain support staff on workplace etiquette, guest sensitivity, and service disciplineAdministration & ReportingMaintain structured records of all expenses, vendor payments, bookings, and purchasesTrack monthly budgets for office operations, flagging anomalies or excessive costs in real-timePrepare quarterly summaries of operational efficiency, visitor metrics, service SLAs, and cost optimization suggestionsCoordinate with finance and admin teams on all documentation and reimbursementsWho You AreBachelor’s degree in any discipline; hospitality or management background preferredMinimum 4-5 years of professional experience in office management, front desk operations, or administrative supportPrior exposure to high-touch guest-facing roles—preferably in hospitality, venture capital, consulting, or high-growth startupsPolished in demeanor, fluent in English, and able to communicate professionally across internal and external stakeholdersAdept at juggling multiple priorities while maintaining composure and service qualityHigh sense of ownership, discretion, and pride in running a smooth and well-functioning officeCompensation: ₹12,00,000 per annum₹10,00,000 fixed annual salary₹2,00,000 annual retention bonus (paid at year-end, not performance-linked)Performance-based bonus available based on role maturity and outcomes