Pre-Sales Executive

2 days ago

Bangalore, India WallsToHome Interiors Full time

Industry: Home Interiors / Residential Design Type: Full-Time | Remote | Work From Home ✅ About the Role WallsToHome Interiors is looking for a proactive and confident Remote Pre-Sales Executive to qualify inbound enquiries, conduct cold calls, understand customer requirements, and convert raw enquiries into high-quality leads for our sales team. This role is perfect for someone who enjoys talking to people, asking the right questions, and helping clients start their home interiors journey. ✅ Key Responsibilities 1. Lead Qualification & Calling Call all new enquiries assigned daily within defined timelines. Ask structured qualification questions regarding: Property type & location Budget range Handover/possession timelines Scope of work (2BHK, 3BHK, villa, etc.) Design preferences and readiness to start Identify seriousness of enquiries and qualify them into leads. Maintain high call-connect & follow-up discipline. 2. CRM Management (Zoho CRM) Update every call in Zoho CRM with accurate notes. Maintain lead hygiene by avoiding duplicates and keeping statuses updated. Track daily conversions and share MIS reports as required. Ensure 100% adherence to W2H processes. 3. Monthly Targets / KPIs Deliver a minimum number of qualified leads per month. Achieve minimum connect ratio, follow-up consistency, and lead quality score. Maintain a strong enquiry-to-lead conversion rate. Zero tolerance for missed updates in CRM. 4. Customer Experience Create a positive first impression for customers calling WallsToHome. Handle objections politely and confidently. Redirect high-potential prospects immediately to Sales Managers. ✅ Required Skills & Qualifications Excellent communication skills in English & Hindi (Kannada is a plus). Confident and clear telephone manner. Ability to ask questions, listen actively, and communicate value. Good understanding of customer behaviour. Basic knowledge of home interiors preferred (training will be provided). Ability to work with CRMs (Zoho CRM experience is a plus). Strong discipline, consistency, and willingness to learn. Experience: 0 to 3 years in tele-calling, pre-sales, customer service, inside sales, or similar roles. Freshers with excellent communication skills are welcome. ✅ System Requirements (Work From Home) Stable internet connection (minimum 20 Mbps). Laptop or desktop with good audio quality. Quiet workspace for calling. Availability during business hours: 10:30 AM – 7:30 PM (Tuesday to Sunday). ✅ Personality Traits We Value Persistence & patience Attention to detail Positive attitude Process-driven Empathy with customers Problem-solving mindset ✅ Growth Opportunities At WallsToHome Interiors, strong performers grow rapidly into roles like: Sales Executive / Client Advisor Senior Pre-Sales Executive Design Coordinator Studio Manager ✅ Compensation Fixed salary + Monthly incentives based on leads qualified. Performance-based increments and bonuses. ✅ Why Join WallsToHome Interiors? A fast-growing residential interiors brand based in Bangalore. Learn structured pre-sales, CRM discipline, customer qualification, and industry-specific processes. Supportive leadership and transparent communication. A work culture that values performance, growth, and integrity. Opportunity to work fully remote while contributing to a premium interiors brand.

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