Community Associate

3 days ago

New Delhi, India Skill Veda Full time € 6,666
Job description:
Job Role: Customer Success Associate
Location: New Delhi
Compensation: 5 LPA-5.5 LPA (Including PF and PGDM monthly fees of INR 6,666)

Eligibility Criteria:
• This role is only for graduates, post graduate candidates shouldn't apply
• You should have exceptional spoken and written English communication
• You will be doing PGDM along with this job role, this is mandatory and non negotiable

# ; Atlys' mission is to enable every person on earth to travel freely.

At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us.

Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys.
Job requirements

As a Guest Delight Associate at Atlys, you’ll be the first point of contact for travelers, providing outstanding support through phone, chat, and email. You’ll help simplify the visa application journey by resolving queries, ensuring a seamless and satisfying customer experience. You are a right fit, if you’re passionate about helping people and thrive in a fast-paced, customer-focused environment. You’re empathetic, detail-oriented, and committed to providing the best possible service.

The Job:
Delivering timely and professional support across multiple channels (calls, chat, email).
Resolving visa-related concerns and inquiries with empathy and accuracy.
Gaining and applying in-depth knowledge of Atlys' visa products and services.
Collaborating with internal teams to address and close customer issues quickly.
Documenting every interaction in our CRM system to maintain clear and accurate records.
Following up with customers to ensure their concerns are fully resolved.
Identifying gaps or inefficiencies in current processes and suggesting improvements.
Staying current on visa regulations, travel policies, and Atlys product updates.
Using customer support tools effectively to optimize service quality and response time.

Ideal Candidate:
Experience: At least 6 months in a customer calling or chat role
Communication Skills: Fluent in both English and Hindi, with strong verbal and written communication.
Problem-Solving Ability: A proactive and calm approach to resolving customer issues.
Customer-Centric Attitude: High ownership, patience, and professionalism in every interaction.
Tech Savviness: Comfort using CRMs and support tools for efficiency.
Flexibility: Willingness to work rotational shifts and week-offs (6 days/week, 9-hour shifts with a 1-hour break).
Attention to Detail: Excellent documentation and organisational skills.
Supportive Nature: Confidence and clarity when guiding customers through their visa process.

You can also share your resume at

  • Communication Associate

    1 day ago

    New Delhi, India Yash Consultant Full time

    **Position**:Associate - Communication **Function**:Communication and Digital Media **Location**:New Delhi Reporting: Sr. Manager - Communications **Key Roles and Responsibilities**: - Work with the Sr. Manager - Communications to implement the communication strategy across Organisation's programs to include both internal and external communications. -...

  • Communications Associate

    5 days ago

    New Delhi, India Centre for Catalyzing Change Full time

    **Role Title: Communication Associate - Executive Office Location: Delhi** **Reporting To: Executive Director Core / Field: Core** **ORGANIZATION BACKGROUND**: Centre for Catalyzing Change (C3), is a not for profit organization that improves the lives of women and girls in India. Through local partnerships and programs, C3’s proven approach to...

  • Communications and Digital Marketing Associate

    7 days ago

    New Delhi, India Sewa Ruaab Full time

    **______________________________________** **Communications & Digital Marketing Associate, SEWA Ruaab** **(An enterprise supported by SEWA Bharat)** **About SEWA Ruaab**: SEWA works with a joint strategy of Struggle and Development. While the work of rights involves long-term struggle, SEWA also aims to support economic empowerment by addressing the...

  • Communications Associate

    2 weeks ago

    New Delhi, India Council on Energy, Environment and Water Full time

    Council on Energy, Environment and Water (CEEW), New Delhi Communications Associate (Digital Strategy) Terms of Reference **Council on Energy, Environment and Water (CEEW) has been Great Place to Work-Certified.** At CEEW, we are deliberate about what we stand for (and what we don’t stand for!) as an employer. So, if the below description strikes a...

  • Communications Intern

    2 weeks ago

    New Delhi, India Council on Energy, Environment and Water Full time

    Council on Energy, Environment and Water (CEEW), New Delhi Communications Intern Terms of Reference At CEEW, we are deliberate about what we stand for (and what we do not stand for!) as an employer. So, if the description below strikes a chord, we would love to hear from you! **We are proud to build careers in public policy.** - We offer strong visionary...

  • Communications Associate

    1 day ago

    Delhi, Delhi, India Council on Energy, Environment and Water Full time

    Council on Energy, Environment and Water (CEEW), New Delhi Communications Associate At CEEW, we are deliberate about what we stand for (and what we don’t stand for) as an employer. So, if the description below strikes a chord, we would love to hear from you! **At CEEW, we build careers in public policy** - We offer strong visionary leadership - with...

  • Communication Associate

    2 weeks ago

    New Delhi, India Indus Action Full time

    **Job Information**: Industry - NGO/Social ServicesSalary - based on the Indus Action ‘s compensation benchmarking rubricCity - New DelhiState/Province - DelhiCountry - IndiaZip/Postal Code - 110024About Indus Action Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent...

  • Community Associate

    2 weeks ago

    Delhi, Delhi, India beBeeOpportunity Full time ₹ 15,00,000 - ₹ 28,00,000

    Community Engagement OpportunityWe are seeking a motivated individual to join our community team as a Community Associate.This internship offers a unique chance to work closely with the founder and gain exposure to how transformational programs are run.Responsibilities:Connect with participants via phone calls and WhatsApp for confirmations, reminders, and...

  • Community Development Associate

    1 week ago

    Delhi, Delhi, India beBeeCommunityDevelopment Full time ₹ 3,50,000 - ₹ 5,00,000

    Community Development Associate">We are a 45-year-old social organization working towards sustainable development at the district level. Our primary focus is on achieving SDG 4.7 and 5.4, leveraging SDG 17 as a framework.

  • Professor / Associate / Assistant Prof

    2 weeks ago

    Rohini, Delhi, Delhi, India Jagannath Community College Full time

    Professor / Associate Professor / Assistant Professor in: - Qualification and Experience as per UGC/Regulatory Bodies norms **Job Types**: Full-time, Permanent Schedule: - Day shift - Evening shift - Morning shift Work Location: In person