Customer Success Executive
4 days ago
About Company Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process &also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fueled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.Location: GurugramJob Type: Full-timePay Range: Upto 4 LPAKey Responsibilities:Lead contract negotiations and oversee a seamless onboarding experience for new clients.Foster and maintain long-term client relationships through exceptional service and communication.Develop and execute client retention strategies to drive sustained business growth.Collaborate with internal teams to ensure client requirements and expectations are consistently met.Collect and act on client feedback to enhance service delivery and satisfaction.Maintain organized records of all client interactions, agreements, and business development efforts.Prepare and present regular reports on client engagement, satisfaction, and growth metrics to management.Requirements:Bachelor’s degree from Tier 2 College Or experience in client servicing, or a related role.Strong communication and interpersonal skills, with the ability to manage and nurture client relationships effectively.Ability to work collaboratively with cross-functional internal teams to meet client needs.Proficiency in MS Excel and Basic understanding of digital marketing concepts is a plus.Ability to understand client needs and confidently present tailored solutions.Strong organizational skills, attention to detail, and a collaborative mindset.Ability to join immediately and work from or relocate to the work location(Delhi NCR candidates preferred)Share your resume to with subject line - "Client Success Executive | (Your Name)"
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Customer Success Analyst
4 days ago
Faridabad, India Diligente Technologies Full timeClient is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, client rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. We're passionate about...
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Customer Success Manager
3 weeks ago
Faridabad, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800Crores +...
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Customer Success Manager
4 days ago
Faridabad, India UniHawk Global Full timeLocation: Gurugram, India Experience: 2–5 YearsEmployment Type: Full-timeWe are looking for a Customer Success Manager to join our team in Gurugram. The ideal candidate will ensure exceptional client experience, maintain strong customer relationships, and support students and parents throughout their journey with UniHawkResponsibilitiesServe as...
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Customer Success Manager
3 weeks ago
Faridabad, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800Crores +...
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Customer Success Manager
2 weeks ago
Faridabad, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing400cr+ WhatsApp Messages done between Businesses and Users via AiSensyWorking with top brands like Skullcandy, Vivo,...
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Faridabad, India Aviate Full timeAbout the Company We are looking for an Associate Director of Customer Success to lead our customer success initiatives and play a pivotal role in building and scaling our CS function. This individual will be responsible for people leadership, stakeholder management, and client engagement while ensuring our customers achieve measurable value from our...
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Client Success Executive
3 weeks ago
Faridabad, India parentune.com Full timeRole: Client Success ExecutiveLocation: GurgaonExperience: 2-3 Years of full time Client success/servicing & digital operations experience with a Digital Agency or with a Publisher/PlatformLocation: Gurgaon (Work from Office)Experience: Minimum 2 year of full-time experience in Client Servicing ( Media or Digital Agency)Headline:This role would champion the...
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Associate Vice President
3 weeks ago
Faridabad, India PeopleStrong Full timeKey ResponsibilitiesCustomer Experience & Process ExcellenceDesign and implement the customer experience blueprint across all business lines.Align service processes and performance metrics to business goals.Lead new business launch experience frameworks and manage transitions for outsourced operations.Oversee quality initiatives to drive sustainability,...
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Customer Success Specialist
2 weeks ago
Faridabad, India SBNRI Full timeCustomer Success Specialist – SBNRI(Gurgaon, 5 Days WFO)About SBNRI:We are a fast-growing fintech startup simplifying banking, investments & taxation for NRIs. Join us to be part of a dynamic, high-growth journey!Role Highlights:First point of contact for client queries & issue resolution.Provide tech/product support and ensure seamless client...
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Client Success
3 weeks ago
Faridabad, India Affle Full timeDesignation: Assistant Manager/Sr. Executive - Client SuccessOffice Location: Gurugram*Candidates from ad-tech / mar -tech industry will be preferred*Position Description:We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.Primary Responsibilities:Client Relationship...
