Associate Vice President
9 hours ago
Key ResponsibilitiesCustomer Experience & Process ExcellenceDesign and implement the customer experience blueprint across all business lines.Align service processes and performance metrics to business goals.Lead new business launch experience frameworks and manage transitions for outsourced operations.Oversee quality initiatives to drive sustainability, efficiency, and repeatability.Manage delivery budgeting and resource planning.Customer SuccessImprove renewal rates, reduce churn, and drive account expansion.Enhance customer lifetime value through product adoption and satisfaction.Establish robust customer success metrics and review cadences.Provide leadership visibility on key customer health and operational metrics.Customer OnboardingLead migration and transition activities for new business units.Ensure complete planning, documentation, and governance across migration phases.Build strong stakeholder relationships and manage service improvement initiatives.Proactively resolve customer issues and ensure timely escalations.People LeadershipDrive team performance, output quality, and delivery excellence.Conduct regular 1:1s, provide mentorship, and manage appraisals and compliance.Optimize resource deployment across processes and shifts.Systems & Delivery ManagementDevelop business plans and target operating models.Collaborate with solutions and platform teams for new capability implementation.Review MSAs/SLAs and ensure operational readiness for new engagements.Lead risk assessment, quality planning, and governance of complex engagements.Manage client relationships, feedback, SLAs, and escalations.QualificationsBachelor’s degree with 15+ years’ experience in the outsourcing industry.Proven expertise in offshore operations, contract management, and service delivery.Strong background in process improvement, change management, and training.Excellent communication and project/program management skills.Ability to work effectively across cultures and global environments.
-
Faridabad, India Marsh Full timeWe are seeking a talented individual to join our Corporate Segment team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.Assistant Vice President/ Vice President/ Executive Vice President– Corporate SegmentWe will count on you...
-
Vice President of Engineering
3 hours ago
Faridabad, India Darwix AI Full timeVice President – EngineeringLocation : Gurgaon (In-Office)Working Days : Monday to Saturday (2nd and 4th Saturdays are working)Working Hours : 10:45 AM – 8:00 PMExperience : 10–15 years in full-stack engineering, with at least 4+ years in a senior leadership role in SaaS/AI platformsApply at : Line : Application – VP Engineering – (Your...
-
Vice President of Product Development
3 hours ago
Faridabad, India Darwix AI Full timeVice President – Product ManagementLocation: Sector 63, Gurgaon (On -site)Working Days: Monday to Friday - 2nd and 4th Saturdays are workingWorking Hours: 10 : 45 AM – 8 : 00 PMTarget Experience: 10 – 15 years building and scaling B2B SaaS products, with at least 4 years leading multi-pod product organizations and a demonstrable track record of...
-
Assistant Vice President
3 hours ago
Faridabad, India Genpact Full timeReady to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
-
Assistant Vice President-Land Acquisition
3 hours ago
Faridabad, India Resonia Full timeResonia (Erstwhile Sterlite Power is hiring for Assistant Vice President.Location- Gurugram (Haryana)Experience - 17 years to 23 yearsDesired- Must have done Land Acquisition activities in multiple states.Role Summary - Provide leadership and technical support across the Project, supporting Land Acquisition teams to ensure best and effectively...
-
Vice President
9 hours ago
Faridabad, India Unilight Insurance Brokers Pvt Ltd Full timeJob Purpose:To lead and expand the corporate sales function by driving strategic business growth, acquiring and retaining large corporate clients, developing key relationships with insurers and ensuring achievement of revenue and profitability targets in line with the organization’s vision and compliance framework.Key Responsibilities:1. Strategic Business...
-
Vice President
3 hours ago
Faridabad, India Unilight Insurance Brokers Pvt Ltd Full timeJob Purpose:To lead and expand the corporate sales function by driving strategic business growth, acquiring and retaining large corporate clients, developing key relationships with insurers and ensuring achievement of revenue and profitability targets in line with the organization’s vision and compliance framework.Key Responsibilities:1. Strategic Business...
-
Assistant Vice President
9 hours ago
Faridabad, India Genpact Full timeReady to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
-
Associate Vice President
3 hours ago
Faridabad, India PeopleStrong Full timeKey ResponsibilitiesCustomer Experience & Process ExcellenceDesign and implement the customer experience blueprint across all business lines.Align service processes and performance metrics to business goals.Lead new business launch experience frameworks and manage transitions for outsourced operations.Oversee quality initiatives to drive sustainability,...
-
Vice President of Engineering
9 hours ago
Faridabad, India DeepRunner AI Full timeRole OverviewWe are seeking an exceptional VP of Engineering to lead and scale our engineering organization as we revolutionize enterprise AI solutions. Reporting directly to the CEO, you will be a hands-on technical leader who sets the engineering vision while actively contributing to our most critical technical challenges. This is a role for a builder at...
