Getinge | Academy Coordinator
4 weeks ago
Job Overview
Co-ordinate with Getinge Global Academy Training Team to implement different global mandatory trainings for employees of IN01 & IN03 and ensure completion on timely basis.
Job Responsibilities and Essential Duties- India
- Collaborate with HR, GETI members & Line Managers to identify training needs of individual employee & assign trainings to them in GetLearning.
- Coordinate with Learning Manager of SAPAC, product specific Global Lead Trainers & concerned CoE coordinators to plan Train The Trainer certifications (TTT Module A, B & C) of nominated Sales & Service Product Trainers for India.
- Assign LinkedIn online trainings to employee as per individual developmental areas in coordination with HR & respective Line Managers & explain the process to access LinkedIn Trainings from GetLearning platform.
- Monitor training progress by generating training completion record of all the employees on weekly basis & update management accordingly. Also, ensure that the employees of Getinge India complete all the mandatory trainings on time.
- Manage distributor trainings in GetLearning; support them to resolved technical glitches faced by them. Monitor training completion status of dealer/ distributor employees in GetLearning & update management accordingly.
SAPAC
• Coordinate with HR to train new employees on Getinge Learning Management system called GetLearning, explain all the training processes, different functions in GetLearning, availability of different trainings in this platform etc.
• organize Qualified Sales & Service Trainings on different products in collaboration with respective BA Heads, Zonal HODs, and Product Managers & Product Trainers. Create qualified session in GetLearning, register participants to the session, and ensure participants complete Basic Prework/Pre-requisites prior attending the qualified session.
• Manage Certification & Recertification status of customer-facing staff & update their certificates in ISO folder accordingly.
• Support all the employees to resolve technical issues faced by them in GetLearning & raise ticket in GetHelp on behalf of employees to get prompt support from GetLearning Technical support team for the unresolved/complicated technical glitches.
• Create Dealer accounts in MyProfile to register new dealer/distributor employees in GetLearning and support them to resolved technical glitches faced by them
• Attend coordinator’s call conducted by GetLearning Global Admin team on regular basis to remain updated with all the latest information & changes on GetLearning & inform local team accordingly.
• General administration in GetLearning such as generation of report, coordinating test requests, TTT approval process, troubleshooting for users etc.
• Support audits by retrieving training data upon request.
Minimum Requirements
• 5+ years of proven training coordination experience in large set up
• Bachelors / Master’s degree preferably in science.
• Decent interpersonal and communication skills
• Proficiency in Microsoft Office
• Willingness to work in a fast paced and performance driven organization.
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