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6 days ago
Job Title: Windows L3 Support Engineer
Department: IT Infrastructure / Technical Support
Reports To: IT Manager / Infrastructure Head
Experience Required: 8+ years in Windows System Administration with L3-level responsibilities
Job Summary
We are seeking a highly skilled Windows L3 Support Engineer with in-depth expertise in Windows Server Administration, Active Directory (AD), Internet Information Services (IIS), Plesk Control Panel, and Microsoft SQL Server . The ideal candidate will be responsible for handling complex infrastructure escalations, troubleshooting critical issues, and ensuring optimal system stability and availability.
Key Responsibilities
Windows Server & Infrastructure
- Manage and maintain Windows Server 2012/2016/2019/2022 environments.
- Perform server performance tuning and patch management.
- Ensure OS-level security compliance and configuration.
- Automate routine administrative tasks using PowerShell scripting.
- Configure and manage Windows clustering.
- Administer SQL database mirroring, replication, and clustering.
Active Directory (AD)
- Design, deploy, and manage Active Directory infrastructure (FSMO roles, Sites & Services, GPOs, trusts).
- Troubleshoot AD replication, authentication (Kerberos/NTLM),
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