Sfsf learning management consultant

5 days ago

Hyderabad, India Tata Consultancy Services Full time
Dera All
TCS is hiring for S FSF Learning Management Consultant (LMS)
Location: Chennai/Hyderabad
Experience: 5 to 10 yeras
Must Have:
· Success Factor LMS certified professional
- Half Yearly release management activities
- Should be able to do reporting using adhoc reports and PRD
· Knowledge of SQL and scripting (PRD and BIRT)
· Understanding of ITIL and Agile
· Ability to work independently as a self-starter, and within a team environment.
· Good communication and presentation skills
. Experience working with business stakeholders
Good to Have :
·Able to integrate LMS with other modules of SF like CDP, Biz X, JAM
- Understand and evaluate business requirements
· Follow ITIL Processes in order to execute support activities.
· Work on Incidents/Changes/Service Requests created by the customer within the agreed SLA
· Trouble-shoot issues and offer solutioning and user guidance when needed
· Interact with vendors regarding system upgrades, break fix, performance, availability, and system uptimes
· Ensure regular connects with Onsite team for providing daily status updates
· Maintain project documentation (Validation documents/KEDB etc.) and adhere to customer’s quality policy and procedures.
· Presenting the status of work to customer in Weekly and Monthly Status Meetings
Provide service improvement suggestions
LMS Certification is Mandatory
Interested people can share their updated resume who are having LMS Certifications can apply
Thanks
Hymavathi d
Talent Acquisition Group
Tata Consultancy Services

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