ServiceNow Lead Developer/ Admin

2 hours ago


India Ampstek Full time
Title: ServiceNow Lead Developer/ Admin Location: Remote, India

Fulltime.

Experience: 7+ years administering the ServiceNow platform across modules: o Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs.

o Hands-on experience with domain separation, scoped apps, data import/export, UI policies.

• Proven ability to integrate ServiceNow with third-party systems (e.g., identity platforms, facilities systems).

• Proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance.

• Stakeholder Engagement: Strong collaboration skills with HR, IT, and Facilities to define and streamline workflows.

• Compliance & Governance: Experienced in audit preparation, compliance documentation, and training L1/L2 teams.
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