Customer Services Team Leader

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem...

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers...

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet Our people are at the heart of our solutions They reflect the communities we live in and the world where we do business Their diversity is our strength Were a community of relentless problem solvers...

We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...

As a customer service leader, this role requires strategic vision and operational excellence. The ideal candidate will oversee a large team of professionals responsible for delivering best-in-class customer experiences.About the RoleThis leadership position involves driving business growth through exceptional customer service, building high-performance...

About this role:We are looking for a seasoned customer service leader to oversee the daily operations of our customer service team.Key responsibilities include:Strategic planning: Develop and implement customer-centric strategies to drive growth and excellence in customer service.Team management: Lead, coach, and develop a high-performing team of customer...

Job Title: Team LeaderAs a Team Leader, you will be responsible for directing a group of Sales Managers and Agent Advisors to achieve revenue targets and ensure adherence to customer service standards.Key Responsibilities:Lead a team to meet sales objectivesEnsure excellent customer serviceKey qualifications include:Proven leadership skillsStrong...

Our organization is seeking a seasoned leader to manage a team of professionals and drive operational efficiency.This role involves overseeing the performance of AHT, shrinkage, attrition, CSAT, KPIs, and SLAs while ensuring high levels of customer satisfaction and service quality.The ideal candidate will have:Strong analytical skills to analyze performance...

Job Title: Customer Service LeaderAre you a customer-focused professional with excellent communication and interpersonal skills? Do you have experience in resolving customer complaints and developing strong relationships with clients?Key Responsibilities:Deliver exceptional customer service and support to clients through proactive and reactive measuresLead...

Supervise daily operations of the inbound customer service team.Monitor call volumes, service levels, and team performanceHandle escalated customer issues and ensure prompt resolution.Train new team members and facilitate continuous learning and upskilling.Generate and present performance reports to management.Ensure adherence to company policies, processes,...