SMA - Strategic Management Alliance | Executive Assistant Manager

16 hours ago


india SMA - Strategic Management Alliance Full time

Job Title: Executive Assistant Manager - Business Hotel (100 Keys), Gurgaon

Company: Client of Strategic Management Alliance

Location: Gurgaon, India


About the Company:

Our client is a progressive, entrepreneur-led group with diversified interests in hospitality and commercial real estate.


Job Summary:

We are seeking an experienced Rooms Division Manager to lead and oversee the Operations for a 100-room business hotel in Gurgaon as EAM. The role emphasizes delivering exceptional guest experiences, optimizing room occupancy, and supporting revenue generation through effective team leadership and operational management.


Reporting to: Hotel Manager


Key Responsibilities:

  • Oversee the day-to-day Operations of the Hotel, including Front Office, Housekeeping, F&B and Guest Services, ensuring seamless and efficient operations.
  • Develop and implement room management strategies to optimize occupancy and maximize revenue, focusing on guest satisfaction and retention.
  • Ensure the highest standards of guest service, focusing on delivering personalized and memorable guest experiences.
  • Supervise and mentor staff, providing training, guidance, and support to enhance team performance and service quality.
  • Monitor guest feedback and collaborate with departments to address any service issues, ensuring continuous improvement.
  • Manage room inventory and coordinate with other departments to ensure optimal room availability.
  • Prepare and present regular operational reports to the Management, detailing key metrics, occupancy rates, and guest satisfaction scores.
  • Ensure compliance with hotel policies, health and safety regulations, and quality standards across all rooms division operations.


Qualifications & Experience:

  • Education: Graduate in Hospitality Management (IHM preferred).
  • Experience: Minimum of 14 years in Hospitality, with at least 3 years in a Rooms Division Manager role in a reputed hotel ,ideally in a business hotel setting.
  • Proven track record of managing Room operations and enhancing guest satisfaction.
  • Strong leadership and team management skills with the ability to inspire and motivate.
  • Excellent communication skills and guest service orientation.
  • Proficient in hotel management software and MS Office.
  • Strong organizational and multitasking abilities, with an eye for detail.
  • Ability to work independently and thrive in a fast-paced environment.



  • india SMA - Strategic Management Alliance Full time

    Job Title: Executive Assistant Manager - Business Hotel (100 Keys), GurgaonCompany: Client of Strategic Management AllianceLocation: Gurgaon, IndiaAbout the Company:Our client is a progressive, entrepreneur-led group with diversified interests in hospitality and commercial real estate.Job Summary:We are seeking an experienced Rooms Division Manager to lead...


  • india SMA - Strategic Management Alliance Full time

    About the Company: Our Client is a leading hospitality brand and Five-Star Deluxe Hotel with extensive Banqueting and MICE facilities.About the Role: The Executive Housekeeper will be responsible for maintaining the highest standards of cleanliness, organization, and guest satisfaction across the property, including rooms, public areas, and event...


  • india SMA - Strategic Management Alliance Full time

    About the Company: Our Client is a leading hospitality brand and Five-Star Deluxe Hotel with extensive Banqueting and MICE facilities. About the Role: The Executive Housekeeper will be responsible for maintaining the highest standards of cleanliness, organization, and guest satisfaction across the property, including rooms, public areas, and event...


  • india SMA - Strategic Management Alliance Full time

    Job Title: Front Office Manager Location: Delhi-NCR Client: A large Inventory Five-Star Deluxe Hotel , part of a renowned international hotel chain. Compensation: 10-12LPA Range. About the Client: This prestigious hotel is recognized for its luxurious accommodations, world-class amenities, and exceptional guest services. With a commitment to creating...


  • India SMA - Strategic Management Alliance Full time

    About SMA - Strategic Management Alliance:As a progressive, entrepreneur-led group with diversified interests in hospitality and commercial real estate, we are committed to delivering exceptional guest experiences and optimizing room occupancy.Job Summary:We are seeking an experienced Rooms Division Manager to lead and oversee the Operations for a 100-room...


  • india SMA - Strategic Management Alliance Full time

    Job Title : Cluster Director of Marketing (Nepal) Location : New Delhi (Hybrid ; with periodic travel to Nepal) Employer : International Luxury Hotel Group About the Company We are hiring on behalf of an internationally renowned luxury hospitality group , poised to transform the tourism landscape in Nepal with the launch of three iconic luxury resorts...


  • india SMA - Strategic Management Alliance Full time

    Job Title : Cluster Director of Marketing (Nepal) Location : New Delhi (Hybrid ; with periodic travel to Nepal) Employer : International Luxury Hotel Group About the Company We are hiring on behalf of an internationally renowned luxury hospitality group , poised to transform the tourism landscape in Nepal with the launch of three iconic luxury resorts...


  • india SMA - Strategic Management Alliance Full time

    Job Title : Cluster Director of Marketing (Nepal) Location: New Delhi (Hybrid; with periodic travel to Nepal) Employer: International Luxury Hotel GroupAbout the Company We are hiring on behalf of an internationally renowned luxury hospitality group, poised to transform the tourism landscape in Nepal with the launch of three iconic luxury resorts. These...


  • India SMA - Strategic Management Alliance Full time

    As a Cluster Director of Marketing with SMA - Strategic Management Alliance, you will play a pivotal role in shaping the global narrative of our luxury resorts.About the RoleWe are seeking a dynamic and experienced marketing professional to lead the development and implementation of integrated marketing campaigns for our high-profile pre-opening luxury...


  • India Landmark Group Full time

    We are seeking an experienced Strategic Partnerships and Alliances Manager to join our team in Bengaluru. The successful candidate will be responsible for developing and maintaining strategic relationships with key partners to drive business growth, market expansion, and revenue opportunities.About the Role:The ideal candidate will have 7-10 years of...

  • Alliances Manager

    2 months ago


    india Treebo Hotels Full time

    About the company Treebo Hospitality Ventures is India’s most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into...

  • Alliances Manager

    2 months ago


    india Treebo Hotels Full time

    About the company Treebo Hospitality Ventures is India’s most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into...

  • Front Office Manager

    3 weeks ago


    India SMA - Strategic Management Alliance Full time

    Job Title: Front Office Manager Location: Delhi-NCR Client: A large Inventory Five-Star Deluxe Hotel , part of a renowned international hotel chain. Compensation: 10-12LPA Range. About the Client: This prestigious hotel is recognized for its luxurious accommodations, world-class amenities, and exceptional guest services. With a...


  • India Alliance Recruitment Agency Full time

    We are seeking a highly skilled Strategic Growth Manager to drive business expansion in the corporate interior design sector.As part of our team at Alliance Recruitment Agency, you will play a key role in identifying and pursuing new business opportunities, developing sales strategies, and building strong client relationships.This is an excellent opportunity...

  • Executive Housekeeper

    2 weeks ago


    India SMA - Strategic Management Alliance Full time

    About the Company: Our Client is a leading hospitality brand and Five-Star Deluxe Hotel with extensive Banqueting and MICE facilities. About the Role: The Executive Housekeeper will be responsible for maintaining the highest standards of cleanliness, organization, and guest satisfaction across the property, including rooms, public areas, and...


  • India Live Connections Full time

    Strategic Alliances Specialist – Ecosystems & Alliances Location: Mumbai/Bangalore | Mode: Hybrid (3 in-office days) We are hiring for a leading GCC! If you're passionate about driving strategic growth through alliances and M&A opportunities, this role is for you. Key Responsibilities: Work with global and India teams to develop...


  • india Alliance Recruitment Agency Full time

    Develop and strengthen relationship with Existing and Prospective Client across geographies. Our clients include governments, corporates, and financial institutions. Create and manage new deals flow & originate new client engagements that fits company strategy. Lead on a variety of transactions across all sectors for mandates sourced in house or for...


  • India Axis Mutual Fund Full time

    OverviewAxis Mutual Fund seeks a seasoned professional to join our Alliances team as a Strategic Alliance Channel Manager. In this role, you will be responsible for developing and managing key accounts with National Distributors to drive business growth.

  • Assistant Professor

    1 month ago


    india Alliance University Full time

    Alliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi.Alliance University with its vibrant and picturesque campus in Bangalore, India offers multidisciplinary undergraduate and postgraduate majors to students from diverse...

  • Assistant Professor

    1 month ago


    India Alliance University Full time

    Alliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University with its vibrant and picturesque campus in Bangalore, India offers multidisciplinary undergraduate and postgraduate majors to students from diverse...