Digital Workplace Presales Solution Architect

2 days ago


bangalore, India HCLTech Full time

Role: Presales Solution Architect - DWP Location: Noida / Chennai /Bengaluru Mandatory Requirements Presales experience in Workplace area and Customer facing role in the current organization. Excellent writing and oral communication skills. Effort Estimation experience for Service Desk and Digital Workplace. Domain Knowledge including Cost and Effort Estimates- Experience in providing solution for Service Desk ITIL Process Knowledge Expertise in Field support solution design Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix) Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite) Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring) Knowledge about market leading tools and approaches of Automations Experience in creating Solution documents, customer presentations. Good To Have :- In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix) Transformation expertise (Migration , experience in Merger and acquisition projects) Expertise in Voice platforms (Avaya, Cisco, Genesys) Modern Device Management Implementation Transition Overviews for Solutioned People, process, and technology Part of Due Diligence Sessions/Activities



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