Customer Experience

Who we are: We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools/services to manage it, available for simple monthly subscription fee so you can stream, share, sync it across accounts, devices, funding instruments, friends or family . Our mission is to help our users demystify their finances,...

Job OverviewThe Customer Experience Specialist is responsible for delivering exceptional customer support by addressing inquiries, resolving issues, and ensuring a positive customer interaction. This role involves communication through phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism.Customer Support: Respond...

As a key contributor to our organization's customer-centric operations, this role is focused on delivering exceptional customer service. You will be the primary point of contact for customers, providing timely and accurate information regarding their queries and concerns.Key ResponsibilitiesAnswer inbound calls in a professional manner, addressing customer...

About the Role:In this pivotal customer-facing position, you will be instrumental in delivering exceptional experiences through timely and professional support. Key responsibilities include responding to inquiries via various channels, resolving issues, and maintaining accurate records.Key Responsibilities:Respond to customer inquiries via phone, email, or...

We are looking for a proactive listener and problem solver to provide exceptional customer service.Key Responsibilities:Maintain a positive attitude toward customers at all timesRespond promptly to customer inquiriesCommunicate with customers through various channelsAcknowledge and resolve customer complaintsDevelop in-depth knowledge of products to answer...

Job RoleWe are seeking a highly skilled customer success professional to play a critical role in ensuring our clients achieve measurable value from the TestGrid platform.This position requires a strategic, customer-focused professional with strong technical aptitude, excellent communication skills, and a passion for delivering exceptional customer...

Senior Customer Service Representative Job SummaryWe are seeking a highly skilled and dedicated Senior Customer Service Representative to excel in delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills, be empathetic, and professional in all interactions.Main Responsibilities:Communicate with customers...

We’re Hiring: Customer Experience & Operations SpecialistLocation - Surat | Full-Time | On-siteNiveshaay Investment Advisors (SEBI Registered RA) is looking for a dynamic professional to manage client experience, operations, and Salesforce automation for our Equity Basket Division.Key Responsibilities• Handle client queries via calls, email & WhatsApp•...

We’re Hiring: Customer Experience & Operations SpecialistLocation - Surat | Full-Time | On-siteNiveshaay Investment Advisors (SEBI Registered RA) is looking for a dynamic professional to manage client experience, operations, and Salesforce automation for our Equity Basket Division.Key Responsibilities• Handle client queries via calls, email & WhatsApp•...

We’re Hiring: Customer Experience & Operations SpecialistLocation - Surat | Full-Time | On-siteNiveshaay Investment Advisors (SEBI Registered RA) is looking for a dynamic professional to manage client experience, operations, and Salesforce automation for our Equity Basket Division.Key Responsibilities• Handle client queries via calls, email & WhatsApp•...