Enterprise account manager
3 weeks ago
The Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the company’s solutions, and strategically driving renewals, upsells, and cross-sell opportunities. Key Responsibilities: 1. Customer Relationship Management: Develop and maintain strong relationships with enterprise clients, acting as the main point of contact Understand the business models and needs of key stakeholders to position the company’s solutions effectively Act as a trusted advisor, providing insights and guidance to ensure customers are maximising value from the product 2. Account Growth & Revenue Expansion: Identify opportunities for upselling and cross-selling, and work closely with the sales team to expand product usage across the client’s organization Drive revenue growth by negotiating contract renewals and advocating for longer-term agreements Collaborate with internal teams (Product, Engineering, Procurement) to ensure successful implementations and ongoing product satisfaction 3. Strategic Account Planning: Develop and execute account plans to achieve growth targets for each enterprise customer Monitor account performance, customer satisfaction, and overall health through regular check-ins and performance reviews Proactively identify risks to renewals or upsells and work to mitigate these challenges 4. Customer Advocacy: Act as the voice of the customer internally, providing feedback to influence product development, service enhancements, and company strategy Help enterprise clients articulate the business impact and ROI of the company’s solutions to their stakeholders 5. Problem Solving & Conflict Resolution: Address any customer issues with appropriate internal teams to ensure timely and effective resolution Develop proactive measures to minimise customer churn and maximise customer satisfaction 6. Reporting & Metrics: Track and report on key account metrics, including renewal rates, upsell opportunities, customer satisfaction scores (CSAT), and net revenue retention Maintain accurate records of all customer interactions and account management activities within internal systems Qualifications: Experience: 8-10 years of account management experience with enterprise clients, preferably in Saa S or technology sectors Proven track record in managing large accounts, driving revenue growth, and achieving customer success Skills: Strong business acumen with the ability to understand customer requirements Excellent communication, negotiation, and relationship-building skills Ability to work cross-functionally with diverse teams to drive outcomes Personal Attributes: Highly organised, results-oriented, and proactive with a passion for customer success and growth. This role is for the NAMER region and will require the person to work out of the office 5 days a week and operate in the US time zone.
-
Enterprise account manager
4 weeks ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Enterprise Account Manager
4 weeks ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
2 months ago
Chennai, India Spendflo - SaaS Spend Management Platform Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
3 months ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
3 months ago
chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
3 months ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
3 months ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Senior Account Manager, Enterprise Accounts
3 months ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Enterprise Account Manager
6 months ago
Chennai, India AWS India - Tamil Nadu - D02 Full timeDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our–enterprise business.As an Enterprise Account Manager for AWS India, your...
-
Spendflo | Enterprise Account Manager | chennai
4 weeks ago
chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
▷ 3 Days Left: Enterprise Account Manager
3 weeks ago
Chennai, India Spendflo Full timeThe Senior Account Manager, Enterprise Accounts, will be responsible for managing a portfolio of high-value enterprise customers, driving revenue growth, and ensuring long-term customer satisfaction. This role will focus on building and maintaining strong customer relationships, understanding customers' business needs, delivering value through the...
-
Strategic Enterprise Account Growth Lead
5 days ago
Chennai, Tamil Nadu, India Spendflo Full timeAbout Spendflo:Spendflo is a fast-growing technology company seeking an experienced Strategic Enterprise Account Growth Lead to join our team in the NAMER region.Salary:$120,000 - $180,000 per year, depending on experience.Job Description:We are looking for a highly skilled and results-driven Strategic Enterprise Account Growth Lead to manage a portfolio of...
-
Strategic Enterprise Account Manager
3 weeks ago
Chennai, Tamil Nadu, India Apna Full timeAbout the TeamThe Growth and Business team at Apna plays a pivotal role in driving user and revenue growth metrics across all business lines, candidates, and employers.We have achieved significant success within 18 months of product launch, overtaking multiple incumbent players. This achievement was made possible by strategically managing various levers,...
-
Strategic Enterprise Account Manager
3 weeks ago
Chennai, Tamil Nadu, India Apna Full timeAbout the TeamAt Apna, our Growth and Business team is dedicated to driving user and revenue growth across all business lines, candidates, and employers. With a strong track record of success, we have played a pivotal role in Apna's rapid growth journey, becoming a market leader in just 18 months after product launch. This achievement was made possible by...
-
Strategic Enterprise Growth Manager
1 week ago
Chennai, Tamil Nadu, India Spendflo Full timeJob DescriptionWe are seeking an experienced Strategic Enterprise Growth Manager to join our team at Spendflo. In this role, you will be responsible for managing a portfolio of high-value enterprise customers and driving revenue growth.Key Responsibilities:Develop and maintain strong relationships with enterprise clients, acting as the main point of...
-
Enterprise Singapore | Business Director
4 weeks ago
chennai, India Enterprise Singapore Full timeBased in Chennai, the Business Director will be hired by Enterprise Singapore. The Business Director, primarily covering South India, will report to the Director who is based Singapore, to help Singapore-based companies and start-ups collaborate with partners and create opportunities for business expansion. The Business Director is expected to perform the...
-
Senior Key Account Manager
3 weeks ago
Chennai, India Holoware® Full timeWe're Hiring: Sr. Key Account Manager - Enterprise SalesLocations: Chennai, Bangalore, Hyderabad, Kerala, Mumbai & DelhiWe HoloWare Computers, an Indian OEM specialized in providing cutting-edge IT hardware solutions that help businesses scale and innovate. As we continue to expand, we are looking for an experienced Sr. Key Account Manager - Enterprise Sales...
-
Chennai, India Saafe (सेफ़) - Account Aggregator Full timeCompany DescriptionSaafe (सेफ़): Account Aggregator is a registered NBFC-AA offering Account Aggregation Services for Individuals and Businesses in India. Located in Chennai, Saafe provides secure and reliable services to help clients manage their financial accounts and transactions.Role DescriptionThis is a full-time hybrid role for a full-stack...
-
Senior Key Account Manager
3 weeks ago
Chennai, India Holoware® Full timeWe're Hiring: Sr. Key Account Manager - Enterprise SalesLocations: Chennai, Bangalore, Hyderabad, Kerala, Mumbai & Delhi We HoloWare Computers, an Indian OEM specialized in providing cutting-edge IT hardware solutions that help businesses scale and innovate. As we continue to expand, we are looking for an experienced Sr. Key Account Manager - Enterprise...
-
Senior Key Account Manager
3 weeks ago
Chennai, India Holoware® Full timeWe're Hiring: Sr. Key Account Manager - Enterprise Sales Locations: Chennai, Bangalore, Hyderabad, Kerala, Mumbai & Delhi We HoloWare Computers, an Indian OEM specialized in providing cutting-edge IT hardware solutions that help businesses scale and innovate. As we continue to expand, we are looking for an experienced Sr. Key Account Manager -...
