Customer technical support engineer

3 weeks ago

Sahibzada Ajit Singh Nagar, India Trantor Full time

SDK - Customer Support Developer We are looking for an experienced and motivated SDK Developer to join our Network Technology team. In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. The ideal candidate is a strong communicator with exceptional debugging skills, ready to tackle complex issues under pressure. Who You'll Work With You will collaborate with Cisco’s Silicon One™ team and be part of our global network of developers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth operations and excellent service. What You'll Do ● Engage in the programming and troubleshooting of Linux/C++ SDKs for Cisco Silicon One™-based devices. ● Analyze customer-reported issues, reproduce bugs, and implement fixes using advanced debugging techniques. ● Interact directly with customers, providing high-quality support to diagnose and troubleshoot issues. ● Perform code analysis, review logs, and trace issues to provide actionable solutions. ● Conduct unit testing and integration testing as part of the debugging and troubleshooting process. ● Use techniques such as breakpoints, binary search, memory debugging, and core dump analysis to solve problems. ● Collaborate with Cisco R&D teams to escalate issues and ensure seamless integration between hardware and software. ● Maintain version control for debugging purposes and isolate external dependencies. Who You Are ● Proficiency in developing/debugging SDKs or device drivers using C++. ● Strong debugging skills, including log analysis, usage of logging/tracing, core dump examination, and static analysis. ● A minimum of 5+ years of experience in software engineering and debugging. ● Excellent communication skills, with the ability to interact confidently with customers and stakeholders. ● Ability to work under pressure, maintain composure, and deliver solutions in time-critical customer-facing situations. ● Experience with network processors, particularly Cisco's Silicon One, is a plus. ● Basic familiarity with SONi C is preferred but not required. ● Knowledge of network protocols (Ethernet, TCP/IP) and communication protocols (I2 C, SPI, USART, PCI) is a plus. Preferred Qualifications ● Experience with SONi C, SAI, and ASIC SDKs is an advantage. ● Experience with Makefiles, Linux environments, and ARM microcontrollers. ● Familiarity with additional programming languages such as Python and tools like SWIG. ● Ability to conduct code reviews and optimize performance through integration with different Cisco systems.

  • Deputy manager primary technical support

    1 month ago

    Sahibzada Ajit Singh Nagar, India Schneider Electric Full time

    Job Title: Deputy Manager Primary Technical Support Location: Mohali Punjab Work Experience: 3-8 yrs Working Days: 6 days Education Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation Engineering Job Description: Job Description for Primary Technical Support Engineer (Electrical Distribution) Key...

  • Deputy Manager Primary Technical Support

    1 month ago

    Sahibzada Ajit Singh Nagar, India Schneider Electric Full time

    Job Title: Deputy Manager Primary Technical SupportLocation: Mohali PunjabWork Experience: 3-8 yrsWorking Days: 6 daysEducation Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation EngineeringJob Description:Job Description for Primary Technical Support Engineer (Electrical Distribution)Key Responsibilities:Responsible for...

  • Support Engineering Analyst

    2 months ago

    Sahibzada Ajit Singh Nagar, India MNR Solutions Full time

    Job Description :We are seeking an experienced Support Engineering Analyst to join our team in Mohali. The ideal candidate will have 3-5 years of experience in providing technical support and troubleshooting, with a strong understanding of SQL, client communication, and ticketing systems. The role requires a proactive individual who is skilled at resolving...

  • Microsoft systems support engineer

    2 months ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview Rev Clerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

  • Client Support Engineer

    1 month ago

    Sahibzada Ajit Singh Nagar, India VALENTA Full time

    Shift type : General shiftWork mode : HybridLocation : Bangalore / Mohali / Mumbai / Vapi / Nashik / VizagExperience : 2 to 4 yearsRole Overview :The Client Support Engineer will be responsible for providing technical support and troubleshooting for clients using Robotic Process Automation (RPA) solutions and bots. This role involves collaborating with...

  • Microsoft Systems Support Engineer

    2 months ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...

  • Microsoft Systems Support Engineer

    2 months ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title: Microsoft Infrastructure EngineerOffice Address: Plot No. I61, Sector 83, Mohali, PunjabDepartment: IT SupportLocation: MohaliShift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-TimeJob OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff,...

  • Microsoft Systems Support Engineer

    2 months ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

  • Customer Support Executive

    3 days ago

    Sahibzada Ajit Singh Nagar, India Task Monks Full time

    Job Profile : Tele caller / Customer Support Executive ( International Calling ) Company: IT INFO SOLUTIONS Location: Mohali Experience: Min. 2 years of International calling Excellent English Speaking Skills required. **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sahibzada Ajit Singh Nagar -...

  • Customer Support Executive

    5 days ago

    Sahibzada Ajit Singh Nagar, India Bridging Technologies Full time

    **Job Summary**: We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Support Engineering Analyst

    2 days ago

    Sahibzada Ajit Singh Nagar, India MNR Solutions Pvt Ltd Full time

    Job Title : Support Engineer with SQL and Client Handling Experience- Location : [Mohali]Job Type : Full-timeJob Description :We are looking for an experienced - Support Engineer- with a strong background in - SQL- and exceptional - client handling skills- to join our dynamic team. This position requires an individual who is highly analytical, adept at...

  • Technical content writer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India Avisoft Full time

    Company Description Avisoft ( is a Technology and IT company based in Mohali and Jammu. We are the preferred cost-effective and quality remote tech partner for global businesses. We offer Product Engineering, IT Consultancy, Project Outsourcing and Staff Augmentation services. We partner with businesses to design and build Tech platforms from scratch or...

  • Support Engineering Analyst

    1 month ago

    Sahibzada Ajit Singh Nagar, India MNR Solutions Full time

    Company : Upfront Healthcare{Direct Payroll}Experience : 3-5 yearsTime Shift : US Shift, 5 Days working (Sat sun will be working day - Must)Mode of working -: Work from office/Hybrid Mode For onboarding need to go to office. This role is in Mohali, India.This role is located in Chandigarh, India.As a Support Engineering Analyst, you will be at the forefront...

  • Customer Support Representative

    7 months ago

    Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Starr Group Pty Ltd Full time

    At Rentaaa, we are currently seeking a customer-focused Technical Support Desk staff **Customer Support Executive Responsibilities**: - Respond to, investigate and action customer support requests and enquiries via CRM, phone, and live chat - Document customer interactions and maintain accurate records of customer information. - Assist with the...

  • It support specialist

    3 weeks ago

    Sahibzada Ajit Singh Nagar, India Pearce Services Full time

    Pearce Services Global Pvt Ltd is looking for a forward-thinking organization dedicated to providing innovative solutions and exceptional support to our employees and customers. As an IT Support Specialist, you will be at the heart of ensuring seamless technology operations, solving problems, and supporting our team to drive success. Flexible working in...

  • IT Support Specialist

    3 weeks ago

    Sahibzada Ajit Singh Nagar, India Pearce Services Full time

    Pearce Services Global Pvt Ltd is looking for a forward-thinking organization dedicated to providing innovative solutions and exceptional support to our employees and customers. As an IT Support Specialist, you will be at the heart of ensuring seamless technology operations, solving problems, and supporting our team to drive success. Flexible working in...

  • Trantor | Customer Technical Support Engineer

    2 days ago

    ajit, India Trantor Full time

    SDK - Customer Support Developer We are looking for an experienced and motivated SDK Developer to join our Network Technology team. In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. The ideal candidate is a strong communicator with exceptional debugging skills, ready...

  • Customer Support Executive

    7 months ago

    Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India 2aSquare Infotech Studios Private Limited Full time

    **Position Overview**: **Key Responsibilities**: - **Patient Handling**: Assist patients with inquiries, appointment confirmations, and appointment scheduling, ensuring a positive experience. - **Appointment Management**: Make appointments, confirm appointments, and follow up with patients as necessary to ensure appointment attendance. - **Patient...

  • Field Sales Engineer

    4 weeks ago

    Sahibzada Ajit Singh Nagar, India Grindking Universal Private Limited Full time

    Company DescriptionGrindking Universal Private Limited (GKU), established in 1998, is a leading abrasive manufacturing company based in Sahibzada Ajit Singh Nagar. GKU specializes in manufacturing Resin Bonded Grinding Wheels, Cut-Off Wheels, DC Wheels, and Grinding Segments tailored to the foundry sector. Our commitment to quality and customer satisfaction...

  • Field Sales Engineer

    4 weeks ago

    Sahibzada Ajit Singh Nagar, India Grindking Universal Private Limited Full time

    Company Description Grindking Universal Private Limited (GKU), established in 1998, is a leading abrasive manufacturing company based in Sahibzada Ajit Singh Nagar. GKU specializes in manufacturing Resin Bonded Grinding Wheels, Cut-Off Wheels, DC Wheels, and Grinding Segments tailored to the foundry sector. Our commitment to quality and customer...