Microsoft Systems Support Engineer

2 weeks ago

Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

Job Title : Microsoft Infrastructure Engineer

Office Address : Plot No. I61, Sector 83, Mohali, Punjab

Department : IT Support

Location : Mohali

Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST

Job Type : Full-Time

Job Overview

RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff, you will provide Level 1 & 2 support, assisting clients with essential IT Desktop and Cloud solutions. This role involves managing support tickets, troubleshooting technical issues, and administering Microsoft 365 environments, all while delivering excellent customer service. The ideal candidate has a strong problem-solving aptitude, a willingness to learn, and the technical skills to support complex IT infrastructures. Comprehensive training and mentoring will be provided to support your growth and expertise.

Key Responsibilities
  • Ticket Management : Efficiently handle support tickets using our ticketing system, delivering timely and effective solutions.
  • Client Support : Address client issues with professionalism, providing IT support through phone and email.
  • Technical Troubleshooting : Offer Level 1 & 2 support for desktop, cloud, and networking issues to ensure seamless operations.
  • Microsoft 365 Administration : Manage and configure Microsoft 365, including Entra ID, Conditional Access Policies, Intune, MDM, MAM, and Microsoft Defender.
  • Networking & Security : Perform domain, DNS administration, firewall (UTM) management, and other network-related tasks to maintain secure connectivity.
  • Server Management : Provide support for Windows Server 2019 environments, including Active Directory and SQL Server administration.
  • Documentation : Maintain clear and accurate records of support activities and resolutions.
  • Continuous Improvement : Identify and suggest solutions to enhance IT systems and processes.
Must-Have Technical Skills
  • Microsoft Cloud : Experience with Microsoft Cloud services, including Azure.
  • Web Technologies : Knowledge of core web technologies such as IIS, HTTP, SFTP, and SSL.
  • Microsoft Licensing : Familiarity with Microsoft 365 A3 and A5 licensing, especially for large environments.
  • Storage Technologies : Expertise with Microsoft 365 storage solutions, including OneDrive and SharePoint.
  • Scripting : Proficiency in scripting languages like PowerShell, Python, and JSON.
  • Microsoft 365 Platform : Comprehensive understanding of Microsoft 365 architecture and operations.
  • Security Features : Experience configuring security tools in M365, such as AIP, DLP, ATP, IAM/RBAC, and SIEM.
  • Active Directory & Azure AD : Advanced knowledge of AD and Azure AD, including group policies and ADSIEdit.
  • Core Network Technologies : Proficiency in DHCP, DNS, and NTP.
  • VMWare vSphere : Hands-on experience with VMWare vSphere environments.
  • Messaging & Productivity : Knowledge of Microsoft Exchange, SharePoint, OneDrive, and Microsoft Teams administration.
Essential Soft Skills
  • Communication : Strong verbal and written skills, with a courteous phone manner.
  • Problem-Solving : A proactive, solutions-oriented approach to technical challenges.
  • Customer Service : Ability to handle client interactions with patience and professionalism.
  • Growth Mindset : A strong desire to learn and advance within the IT field.
Preferred Qualifications
  • Education : Bachelor’s or Master’s degree in Technology (B.Tech, M.Tech) or Computer Applications (BCA, MCA).
  • Certifications : Microsoft, security-related, or other relevant IT certifications.
  • Additional Skills : Experience with Microsoft MDM, Intune, and other security tools.
Benefits
  • Health Insurance
  • Meals and Cabs
  • Professional Development : Support for certifications and ongoing training
  • Mentorship : Guidance and mentorship from experienced IT professionals
  • Collaborative Environment : A supportive and inclusive work culture

Equal Opportunity Employer

RevClerx values diversity and inclusivity. We welcome applications from all qualified candidates and assess them based on experience and qualifications.

  • Microsoft Systems Support Engineer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...

  • Microsoft systems support engineer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview Rev Clerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

  • Microsoft Systems Support Engineer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title: Microsoft Infrastructure EngineerOffice Address: Plot No. I61, Sector 83, Mohali, PunjabDepartment: IT SupportLocation: MohaliShift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-TimeJob OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff,...

  • Microsoft Systems Support Engineer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

  • Microsoft Systems Support Engineer

    2 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title: Microsoft Infrastructure EngineerOffice Address: Plot No. I61, Sector 83, Mohali, PunjabDepartment: IT SupportLocation: MohaliShift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-TimeJob OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff,...

  • Microsoft System Engineer

    4 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to...

  • Microsoft system engineer

    4 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : Rev Clerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to...

  • Microsoft System Engineer

    4 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private LimitedOffice Address : Plot no i61, Sector 83 Mohali, PunjabJob Title: Microsoft System EngineerDepartment: IT SupportLocation: MohaliShift Timings : 6:30 PM TO 3:30 AM ISTJob Type: Full-TimeJob Overview:We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT team. In this...

  • Microsoft System Engineer

    1 month ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our...

  • Microsoft System Engineer

    1 month ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private LimitedOffice Address : Plot no i61, Sector 83 Mohali, PunjabJob Title: Microsoft System EngineerDepartment: IT SupportLocation: MohaliShift Timings : 6:30 PM TO 3:30 AM ISTJob Type: Full-TimeJob Overview:We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT team. In this...

  • Microsoft System Engineer

    1 month ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer...

  • Microsoft Systems Support Engineer

    2 weeks ago

    ajit, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...

  • Microsoft Systems Support Engineer

    2 weeks ago

    ajit, India RevClerx Pvt Ltd Full time

    Job Title: Microsoft Infrastructure EngineerOffice Address: Plot No. I61, Sector 83, Mohali, PunjabDepartment: IT SupportLocation: MohaliShift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-TimeJob OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff,...

  • Microsoft System Engineer

    4 weeks ago

    ajit, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT...

  • Microsoft System Engineer

    1 month ago

    ajit, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private LimitedOffice Address : Plot no i61, Sector 83 Mohali, PunjabJob Title: Microsoft System EngineerDepartment: IT SupportLocation: MohaliShift Timings : 6:30 PM TO 3:30 AM ISTJob Type: Full-TimeJob Overview:We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT team. In this...

  • Microsoft System Engineer

    4 weeks ago

    ajit, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private LimitedOffice Address : Plot no i61, Sector 83 Mohali, PunjabJob Title: Microsoft System EngineerDepartment: IT SupportLocation: MohaliShift Timings : 6:30 PM TO 3:30 AM ISTJob Type: Full-TimeJob Overview:We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT team. In this...

  • Zouma - Technical Support Engineer - Troubleshooting

    3 months ago

    Sahibzada Ajit Singh Nagar, India Zouma Creative Studios Pvt. Ltd. Full time

    Position : L2 / L3 EngineerExperience Required : 5+ years in a 2nd/3rd line support roleKey Responsibilities :- Provide advanced technical support and troubleshooting for a range of IT systems and services.- Deploy, configure, and migrate Microsoft Office 365 Cloud services, including Exchange, SharePoint, and Azure.- Administer and manage cloud VoIP...

  • Support Engineering Analyst

    3 weeks ago

    Sahibzada Ajit Singh Nagar, India MNR Solutions Full time

    Job Description :We are seeking an experienced Support Engineering Analyst to join our team in Mohali. The ideal candidate will have 3-5 years of experience in providing technical support and troubleshooting, with a strong understanding of SQL, client communication, and ticketing systems. The role requires a proactive individual who is skilled at resolving...

  • RevClerx Pvt Ltd | Microsoft Systems Support Engineer | ajit

    2 weeks ago

    ajit, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...

  • CAD Engineer | Mechanical Engineer

    14 hours ago

    Sahibzada Ajit Singh Nagar, India Kadkraft Systems Full time

    Kadkraft Systems Pvt. Ltd. is providing design and simulation solutions for more than 30 years to leading automotive OEMs, T1/T2 suppliers and industrial machinery companies. For the leading gearbox design software known as KISSsoft, the company and need Junior Application Engineer as per the following requirements; Requirements: B.E./B.Tech/M.Tech...