Servicenow itsm with cmdb

2 weeks ago


Hyderabad, India Tata Consultancy Services Full time
Hello Aspirants,
TCS is hiring for Service Now ITSM with CMDB DEVELOPER
Experience Range: 5 to 10 years
Location: Chennai/ Hyderabad / Kolkata / Ahmedabad
Service Now Developers with ITSM and CMDB
Job Summary and Responsibilities
· Strong understanding and knowledge in ITIL Processes
· Design and develop solutions within Service Now environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers
· Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts , Script Includes, Widgets
· Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
· Develop standards , process and support and maintenance of existing environment
· Develop use-case scenarios for Testing
· Assist with analyzing and converting business requirements to system requirements
· Work with stakeholders to design testing strategies for development, QA and UAT environments
· Working knowledge of Service Now release upgrade process for implementation
· Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM
· Integrate Service Now applications with third applications using REST/SOAP APIs
· Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities
· Require strong debugging and troubleshooting skills
· To be proficient in understanding the end to end deployment process
Qualifications:
· Bachelor’s degree in Engineering, Computer Science, or related branch
· 5+ years overall work experience with 3+ years’ relevant experience with Service Now developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace
· Service Now Developer Certifications preferably CSA, CAD
· Strong verbal and written communication skills and proven technical leadership
Preferred Qualifications
· Experience with large scale, enterprise ITSM implementations
· Ability to prioritize multiple competing priorities in a fast-paced environment
· Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management
· ITIL v4 certification
· Service Now Certified Implementation Specialist in respective module experience
Eligibility Criteria:
•Minimum 15 years of regular education (10th + 12th + 3 years graduation)
•BE/ B. Tech/MCA/M. Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience.
• B. Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience.
•Only Full Time courses would be considered.
Thanks &Regards
Hymavathi D
Talent Acquisition Group
Tata Consultancy Services

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