ServiceNow ITSM with CMDB

4 weeks ago

Hyderabad, India Tata Consultancy Services Full time

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.


TCS Hiring for ServiceNow ITSM with CMDB

Experience Range: - 05 to 10 Years

Job Locations : Chennai/ Hyderabad / Kolkata / Ahmedabad


Job Description:

Job Summary and Responsibilities

· Strong understanding and knowledge in ITIL Processes

· Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers

· Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets

· Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts

· Develop standards , process and support and maintenance of existing environment

· Develop use-case scenarios for Testing

· Assist with analyzing and converting business requirements to system requirements

· Work with stakeholders to design testing strategies for development, QA and UAT environments

· Working knowledge of ServiceNow release upgrade process for implementation

· Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM

· Integrate ServiceNow applications with third applications using REST/SOAP APIs

· Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities

· Require strong debugging and troubleshooting skills

· To be proficient in understanding the end to end deployment process

Qualifications:

· Bachelor’s degree in Engineering, Computer Science, or related branch

· 5+ years overall work experience with 3+ years’ relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace

· ServiceNow Developer Certifications preferably CSA, CAD

· Strong verbal and written communication skills and proven technical leadership


Minimum Qualification:

15 years of full-time education


Interested candidates kindly share your CV with below details for further discussion

Current Location:

Preferred Location:

Current Organization:

Total Years of exp:

Relevant years of exp:

Notice Period:

Any gaps/breaks in career/Education:

Do you attended any interviews recently with TCS (YES/NO):

Thanks & Regards

Suba Sivakumar

Talent Acquisition Group

Tata Consultancy Services

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