Senior IT and Network Admin

2 weeks ago

gandhinagar, India smartSense Consulting Solutions Full time

smartSense Consulting Solutions is looking for a dynamic Senior IT and Network Administrator to join our dynamic team. In addition to supporting day-to-day network operations, you will play a critical role in helping smartSense define our network strategy across the organization. At smartSense, we view our network as an asset that offers end-to-end functionality coupled with centralized control that enables business agility.


Roles and responsibilities:

Infrastructure Setup:

  • Spearhead the design and implementation of the IT infrastructure for the new office, including networking, servers, and workstations.
  • Collaborate with vendors and contractors to ensure timely and efficient deployment of hardware and software.

Network Security:

  • Implement and manage robust firewall configurations to safeguard the organization's data and systems.
  • Monitor and respond to security incidents, ensuring the integrity and confidentiality of sensitive information.

Communication Systems:

  • Deploy and maintain an effective intercom system for seamless communication within the office.
  • Collaborate with telecommunications providers to optimize connectivity and ensure reliable communication channels.

Switching and Routing:

  • Configure and manage L2 and L3 switches to optimize network performance and ensure scalability.
  • Troubleshoot network issues and implement solutions to minimize downtime.

ISMS Processes:

  • Establish and maintain Information Security Management System (ISMS) processes to safeguard the organization against cyber threats.
  • Conduct regular risk assessments and implement necessary controls to mitigate potential security risks.

System Maintenance:

  • Perform regular system updates, patches, and upgrades to ensure all systems are running at peak efficiency.
  • Conduct routine system audits and implement improvements to enhance overall performance.

Documentation and Training:

  • Develop comprehensive documentation for IT systems, processes, and procedures.
  • Provide training and support to end-users on IT best practices and security awareness.

Vendor Management:

  • Engage with IT vendors to ensure timely delivery of services and resolve any issues that may arise.
  • Evaluate and recommend new technologies and solutions to enhance the IT infrastructure.

Hardware Troubleshooting:

  • Proficient in diagnosing and resolving hardware issues in laptops from major manufacturers, including Apple, Lenovo, HP, and Dell.
  • Experience with troubleshooting hardware components such as processors, memory, storage, and peripherals.

Operating Systems:

  • Expertise in troubleshooting and providing technical support for both Windows and Ubuntu operating systems on laptops.
  • Ability to resolve software-related issues, install updates, and optimize system performance.

Device Compatibility:

  • In-depth knowledge of ensuring compatibility between various laptop models and operating systems.
  • Familiarity with drivers and firmware updates to enhance device functionality.

Remote Support:

  • Proven experience in providing remote support for laptop-related issues, ensuring minimal disruption for remote or traveling employees.
  • Utilize remote assistance tools effectively to troubleshoot and resolve problems.


Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven experience as a Senior IT Administrator or similar role.
  • In-depth knowledge of networking protocols, security frameworks, and system administration.
  • Strong expertise in configuring and managing firewalls, L2/L3 switches, and intercom systems.
  • Experience with Information Security Management Systems (ISMS) processes.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Relevant certifications such as CCNA, CCNP, CISSP, or equivalent.
  • Azure / Cloud advanced routing experience is a plus.


Location:

Gandhinagar, Gujarat


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