Senior IT and Network Admin
3 weeks ago
smartSense Consulting Solutions is looking for a dynamic Senior IT and Network Administrator to join our dynamic team. In addition to supporting day-to-day network operations, you will play a critical role in helping smartSense define our network strategy across the organization. At smartSense, we view our network as an asset that offers end-to-end functionality coupled with centralized control that enables business agility.
Roles and responsibilities:
Infrastructure Setup:
- Spearhead the design and implementation of the IT infrastructure for the new office, including networking, servers, and workstations.
- Collaborate with vendors and contractors to ensure timely and efficient deployment of hardware and software.
Network Security:
- Implement and manage robust firewall configurations to safeguard the organization's data and systems.
- Monitor and respond to security incidents, ensuring the integrity and confidentiality of sensitive information.
Communication Systems:
- Deploy and maintain an effective intercom system for seamless communication within the office.
- Collaborate with telecommunications providers to optimize connectivity and ensure reliable communication channels.
Switching and Routing:
- Configure and manage L2 and L3 switches to optimize network performance and ensure scalability.
- Troubleshoot network issues and implement solutions to minimize downtime.
ISMS Processes:
- Establish and maintain Information Security Management System (ISMS) processes to safeguard the organization against cyber threats.
- Conduct regular risk assessments and implement necessary controls to mitigate potential security risks.
System Maintenance:
- Perform regular system updates, patches, and upgrades to ensure all systems are running at peak efficiency.
- Conduct routine system audits and implement improvements to enhance overall performance.
Documentation and Training:
- Develop comprehensive documentation for IT systems, processes, and procedures.
- Provide training and support to end-users on IT best practices and security awareness.
Vendor Management:
- Engage with IT vendors to ensure timely delivery of services and resolve any issues that may arise.
- Evaluate and recommend new technologies and solutions to enhance the IT infrastructure.
Hardware Troubleshooting:
- Proficient in diagnosing and resolving hardware issues in laptops from major manufacturers, including Apple, Lenovo, HP, and Dell.
- Experience with troubleshooting hardware components such as processors, memory, storage, and peripherals.
Operating Systems:
- Expertise in troubleshooting and providing technical support for both Windows and Ubuntu operating systems on laptops.
- Ability to resolve software-related issues, install updates, and optimize system performance.
Device Compatibility:
- In-depth knowledge of ensuring compatibility between various laptop models and operating systems.
- Familiarity with drivers and firmware updates to enhance device functionality.
Remote Support:
- Proven experience in providing remote support for laptop-related issues, ensuring minimal disruption for remote or traveling employees.
- Utilize remote assistance tools effectively to troubleshoot and resolve problems.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience as a Senior IT Administrator or similar role.
- In-depth knowledge of networking protocols, security frameworks, and system administration.
- Strong expertise in configuring and managing firewalls, L2/L3 switches, and intercom systems.
- Experience with Information Security Management Systems (ISMS) processes.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal abilities.
- Relevant certifications such as CCNA, CCNP, CISSP, or equivalent.
- Azure / Cloud advanced routing experience is a plus.
Location:
Gandhinagar, Gujarat
Work from office opportunity
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