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3 days ago
International Voice Process Specialist
DescriptionWe are seeking a dedicated and motivated individual to join our team as an International Voice Process Specialist. This role involves handling calls from international customers, addressing their queries, and providing top-notch service.
This is a fantastic opportunity for individuals who have a passion for customer service and the ability to communicate effectively with diverse customers.
Responsibilities:- Handle international customer calls and provide exceptional service
- Resolve customer queries and issues efficiently
- Maintain a high level of professionalism and empathy during interactions
- Document call information and customer feedback accurately
- Collaborate with team members to improve service delivery
- Excellent verbal and written communication skills in English
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Familiarity with international calling standards
- Basic knowledge of computer applications and data entry
- A competitive performance bonus
- Free meal
- Relocation benefits
We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional service to our customers, and we're looking for like-minded individuals to join us.
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