Customer Service Representative

3 days ago

Bengaluru, Karnataka, India beBeeCustomerService Full time
Job Title: Customer Service Representative

Are you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills, empathy, and the ability to work independently?

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via email and chat, troubleshooting game issues, and escalating product-related issues to internal teams.

Key Responsibilities:
  • Answering player support queries via email and chat
  • Troubleshooting game issues via email and chat
  • Answering player queries about features and functionalities of our service offerings
  • Escalating product-related issues to internal teams

Requirements:
  • High school diploma or equivalent required
  • Post-secondary degree is a plus
  • Must successfully pass a background check
  • Excellent written communication skills
  • Ability to show high emotional intelligence
  • Ability to use information provided by clients to tailor responses and actions

Benefits:
  • Competitive salary
  • Health insurance
  • Provident Fund

What We Offer:
At our company, we value our employees and offer a range of benefits to support their well-being and career growth. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and innovation.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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