Customer Service Representative

6 hours ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Customer Service Representative

We are seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through proactive communication.

Your primary goal will be to deliver high-quality interactions with customers, ensuring their needs are met and exceeded.

This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about building strong relationships with clients.

  • Key Responsibilities:
  • You will play a vital role in driving sales growth by engaging with customers, identifying opportunities, and delivering solutions that meet their needs.
  • Excellent communication and interpersonal skills are essential for this position, as you will interact with customers via phone, email, or chat.
  • You will work closely with internal teams to resolve customer complaints and provide timely resolutions.
  1. About You:
  2. We are looking for candidates with 1-2 years of experience in customer-facing roles, preferably in telecalling, customer service, or related fields.
  3. Strong communication and interpersonal skills are a must, as well as the ability to work effectively in a team environment.
  4. Familiarity with CRM tools, MS Office applications, and telecalling software is beneficial but not required.

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