
Software Asset Management Experts
5 days ago
The Software Asset Management Analyst will be responsible for the end-to-end lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination. This role requires strong collaboration with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.
Key Responsibilities:
- Software Request & License Management: Process software requests via digital portals, validate license availability, assign licenses through vendor portals, initiate license harvesting or procurement when required, and maintain accurate records of license assignments, usage, and compliance.
- Contract & Renewal Management: Track contract expirations using dashboards, coordinate with legal and procurement for contract reviews and renewals, ensure Ariba contracts are active and published before purchase order creation, and maintain documentation in Ariba and Remedy for audit readiness.
- Procurement & Purchase Order (PO) Process: Create and manage purchase requisitions and purchase orders in SAP, collaborate with the Center of Excellence for PR processing, ensure all approvals are documented, track PO status, and update stakeholders accordingly.
- Vendor & Communication Management: Use shared mailboxes for all vendor interactions, ensure all communications are tagged to relevant tickets, coordinate with vendors for quotes, license keys, and order confirmations, and manage add-ons and plugin deployments via Intune and Microsoft Entra.
- Software Deployment & Packaging: Coordinate with desktop engineering and local IT for software packaging and deployment, track deployment status, update Remedy tickets, and manage add-ons and plugin deployments.
- Compliance & Audit: Conduct regular license usage reviews, reclaim unused licenses, ensure all actions are documented for audit and compliance, support internal and vendor audits by providing accurate license data, and maintain SAM dashboards for renewals and compliance tracking.
- Dashboard & Reporting: Maintain and update SAM dashboards, export and format data from Remedy for dashboard imports, use dashboards for team coordination and audit visibility, and provide accurate license data for internal and vendor audits.
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