System Administrator

We seek a skilled and motivated individual to work as a System Administrator.

This position will be responsible for systems application uptime in a high-availability customer-facing business-critical 24x7 SaaS environment where uptime is critical and requires immediate response to service impacting issues.

You will work with a dynamic and independent team of development engineers and other functions such as Cloud Infrastructure hosting, Cloud Automation Engineering, Security and production support teams to provision cloud resources for hosted solutions. You will actively drive system automation activities in collaboration with engineering teams, sizing/tuning of cloud resources and automated alerting/monitoring tools for services and infrastructure resources.

This role is based at our office ( US Sifts).

Responsibilities:

• Deploy and maintain infrastructure solutions hosted in the private and public cloud.
• Release management, configuration, upgrades support of Java microservices, open-source tools and third-party services in a SaaS environment.
• Identify, diagnose, and resolve complex technology issues efficiently in live production environments.
• Work closely with the Engineering and Cloud Infrastructure team to escalate issues for triage and resolution.
• Lead system automation initiatives to avoid recurrence of issues and trigger automated actions to improve system availability.
• Establish proactive monitoring of all systems/services/networks to detect and resolve problems ensuring uninterrupted operation of all infrastructure systems.
• Implement DevSecOps practices in collaboration with the Security team.
• Collaborate with Architects and engineering teams in preparing scalable network deployment architecture covering failover and DR setups.

Required Skills:

• Strong understanding of the end-to-end Software Development Life Cycle using CI/CD tools like Jenkins/GitLab, Argo CD, Helm Charts.
• Good understanding of Systems (Unix/Linux, open source, JVM) and networking (TCP/IP, SNMP, SMTP, DNS, HTTP, SSL/TLS, VPN, routing tables), load balancer (F5) and Firewall setup, Proficient in configuring and managing IIS (Internet Information Services).
• Experience in container orchestration using Docker and Kubernetes and VMware.
• Experience with infrastructure-as-code frameworks such as Ansible Script, Terraform, Chef, Puppet, scripting and monitoring tools (ELK), Proficient in configuring and managing Apache web server and their configurations.
• Experience with different queuing systems like RabbitMQ, Kafka, Microsoft SQL server, etc.
• Web Server/Application Server deployments and administration.
• Understanding of Windows Servers, Windows Operating System.
• Understanding of multi-tier architecture, Web-based development, and Service-Oriented Architecture.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to prioritize balance activity between strategic projects for longer-term impact and immediate production critical requirements with a customer focus.
• Ability to take on-call rotation coordinate work under production critical situations is essential.

Preferred Skills:

• Passion for learning and mastering information technology.
• Experience in DevOps tools and automation.
• Basic understanding of Database (postgres), IAM (Key Cloak) Java Programming language is preferred.

Experience and Education:

• 3+ years experience in system setup, configuration, diagnosis, monitoring of Enterprise-grade SaaS services.
• Bachelor's degree in Computer Science, Networking or related field.

Role: System Administrator

Industry Type: Software Product

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: System Administration

Education

UG: Any Graduate

PG: Any Postgraduate