Chief System Administrator

4 days ago

Hyderabad Secunderabad Telangana, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000
System Administration Team Lead

**About the Role:**

This leadership position is responsible for overseeing and managing a team of IT support engineers or administrators focused on Windows and Microsoft applications. The Team Lead will be expected to lead, coach, and mentor their team members in achieving their goals and objectives.

**Responsibilities:**

  • Team Leadership & Mentorship: Lead, coach, and mentor a team of IT support engineers or administrators focused on Windows and Microsoft applications. Conduct regular one-on-one performance reviews, provide constructive feedback, and develop individual growth plans. Manage team schedules, workloads, and ensure adequate coverage.
  • Technical Expertise & Escalation Management: Act as the primary technical escalation point for complex issues related to Windows Server, Active Directory, Exchange Online/Server, SharePoint, Microsoft 365 services (Teams, OneDrive, etc.), and desktop environments. Perform advanced troubleshooting and root cause analysis.
  • System Administration & Optimization: Oversee the administration, maintenance, and monitoring of Windows server infrastructure, Active Directory, and various Microsoft application environments. Ensure system stability, security, and performance optimization.
  • Project & Initiative Contribution: Participate in and lead technical projects related to system upgrades, migrations (e.g., on-prem to cloud), new application deployments, and infrastructure enhancements. Assist in solution design and implementation.
  • Process Improvement & Documentation: Identify opportunities for process automation and efficiency gains within IT support workflows. Develop and maintain comprehensive technical documentation, standard operating procedures (SOPs), and knowledge base articles.
  • Security & Compliance: Ensure all Windows and Microsoft application environments adhere to security policies, compliance requirements, and best practices. Assist in implementing security patches and updates.
  • Vendor Management: Coordinate with Microsoft and other third-party vendors for support, licensing, and product information when necessary.
  • Reporting & Communication: Provide regular reports on team performance, system health, and project status to management. Communicate technical information clearly to both technical and non-technical stakeholders.

**Requirements:**

  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in IT administration and leadership.
  • Strong technical expertise in Windows Server, Active Directory, Exchange, SharePoint, and Microsoft 365 services.
  • Excellent communication, leadership, and problem-solving skills.

**What We Offer:**

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.

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