State Collections Manager

2 days ago


Bengaluru, Karnataka, India beBeeCollections Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title

A dynamic and experienced professional is sought to lead collections operations across Karnataka.

Job Overview

The State Head will oversee all collections activities, manage external agencies, ensure regulatory compliance, and drive recovery targets while maintaining customer relationships and minimizing risks.

Key Responsibilities:

  • Lead and manage entire collections operations for Karnataka.
  • Manage in-house field collections teams to ensure performance and efficiency.
  • Handle agency management, including empanelment, performance monitoring, and compliance adherence.
  • Develop and execute a collections strategy to achieve recovery targets.
  • Analyze portfolio performance, identify risk areas, and take corrective actions.
  • Ensure adherence to regulatory guidelines in all collection activities.
  • Develop training and incentive structures for collection teams.
  • Collaborate with senior management to design strategies for improving recovery rates.
  • Resolve escalations and handle customer interactions during collection processes.

Required Skills and Qualifications:

  • Strong knowledge of collections operations and agency management.
  • Proven track record in managing large-scale collection teams.
  • Excellent analytical and problem-solving skills.
  • Strong leadership and negotiation skills.
  • Ability to handle pressure and deliver results within timelines.

Benefits:

  • Opportunity to lead state-level operations in a fast-growing organization.
  • Competitive compensation with performance-based incentives.
  • Collaborative and growth-oriented work culture.


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