
Customer Service and Experience Strategy Director
2 days ago
A leadership role in customer service and experience strategy is open for a dynamic professional to drive business growth through exceptional customer engagement.
- The successful candidate will define and execute a comprehensive customer service and experience roadmap across digital and offline channels.
- They will lead and scale a high-performing team across voice, email, chat, social, and in-app channels.
- Collaborate with technology and product teams to integrate customer feedback into digital journeys.
- Define customer-centric culture across the organization.
- Design and implement KPIs for customer service (CSAT, NPS, FCR, AHT, etc.).
- Build and manage in-house and outsourced service capabilities, including vendor governance.
- Leadership experience in Customer Service / Customer Experience roles in Financial Services space.
- Proven track record of leading large-scale customer service operations (both inbound and outbound).
- Strong knowledge of regulatory frameworks relevant to financial services.
- Opportunity to drive business growth through exceptional customer engagement.
- Chance to work with a leading Financial Services player in the Indian market.
We are a leading Financial Services player in the Indian market. Our company offers a range of products and services to cater to diverse customer needs.
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Director of Marketing Strategy
6 days ago
Delhi, Delhi, India beBeeMarketing Full time ₹ 18,00,000 - ₹ 25,00,000Marketing DirectorAs a Marketing Director, you will have the opportunity to lead and manage marketing efforts to drive business growth.About This RoleYou will develop comprehensive marketing strategies to enhance online presence, manage promotional activities, and coordinate with internal teams to create compelling marketing materials.Key...
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Director of Digital Strategy
4 days ago
Delhi, Delhi, India beBeeTransformation Full time ₹ 1,80,00,000 - ₹ 2,50,00,000**Job Title:** Associate Director – Digital Transformation CoE We are seeking a seasoned leader to join our team. This exciting role covers strategy, proposition/program design and management, ecosystem development, building teams and stakeholder management. Responsibilities:Design and develop key offerings of the Centre for Digital Transformation (CDT)...
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Director of Growth and Strategy
8 hours ago
Delhi, Delhi, India beBeeMarketing Full time US$ 8,00,000 - US$ 12,00,000Senior Director of Growth MarketingAt our agency, we strive to deliver comprehensive credit management solutions globally. As a Senior Director of Growth Marketing, you will play a pivotal role in driving our vision forward.
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Delhi, Delhi, India Vintronics Inc Full timePosition Overview :We are looking for a Director, AI & Cloud Strategy and Implementation to lead the strategic vision, development, and execution of AI and Cloud-based solutions. This is a critical leadership role that will require a visionary leader with deep technical expertise, business acumen, and a proven track record of successfully executing AI and...
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Director of Event Experience
1 week ago
Delhi, Delhi, India beBeeEvent Full time ₹ 8,00,000 - ₹ 12,00,000We are a leading organization in the events industry, dedicated to creating memorable experiences.Our mission is to innovate and inspire through exceptional event management, fostering a culture of collaboration and creativity.About this Role:The Associate Director of Events will play a pivotal role in overseeing the planning and execution of high-profile...
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Director of Creative Strategy
4 days ago
Delhi, Delhi, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000Creative Leadership OpportunityWe are seeking a visionary Creative Director to drive the development of our luxe-sustainable brand.The ideal candidate will have a passion for traditional Indian weaving patterns and modern contemporary design, with a keen eye for innovation and aesthetics. They will lead a 3-person design team in creating product collections...
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Senior director/executive director
2 days ago
Delhi, Delhi, India PERSOL APAC Full timeJob Description – CEO / Managing Director Experience: 20+ Years (including minimum 5 years in mobility/transportation/automotive/logistics)Fixed Term – 3 Years (extendable by 2 years based on performance)Our client is a pioneering initiative in India's mobility sector, committed to building a sustainable, transparent, and inclusive ride-hailing...
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Director - Customer Marketing Operations
1 week ago
Delhi, Delhi, India BuyerForesight Full timeAbout BuyerForesightBuyerForesight is a global, end-to-end demand generation agency that empowers businesses to connect with the right prospects through authentic, conversation-driven engagements backed by data-driven intelligence. We create powerful micro-events and large-scale productions that drive measurable business outcomes for our clients.The...
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Marketing Strategy Director
4 days ago
Delhi, Delhi, India beBeeCommunications Full time ₹ 8,00,000 - ₹ 12,00,000Marketing Communications SpecialistWe are seeking a skilled Marketing Communications Manager to join our team. This role involves creating and implementing marketing strategies to promote banquet and catering services.Key Responsibilities:Create annual marketing plans for banquet halls and catering services.Develop engaging content showcasing venues,...
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Executive Director of Customer Experience
4 days ago
Delhi, Delhi, India beBeeMarketer Full time ₹ 20,00,000 - ₹ 25,00,000Job Title: Strategic Marketing ManagerWe are seeking a dynamic and forward-thinking marketing leader to head the Value Proposition & Marketing Activation function across diverse markets. This role will be instrumental in developing customer-centric value propositions for our solutions and driving their deployment through integrated marketing tools and...